Pulsedesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel System
- Workflow Automation
- Customer Portal
- Live Chat
- Reports and SLA
- Mobile Application
- Ticket System
- Knowledge Base for Clients
- Open API and Integrations
Pricing Info
Pricing Info
Pulsedesk offers flexible pricing options for its leading software solutions. It offers the following pricing packages:
- 3 Month Plan – $10/user/month
- 6 Month Plan – $9/user/month
- 12 Month Plan – $8/user/month
All plans include the following features without limitations:
- Unlimited tickets from different channels
- Unlimited automation and workflows
- SLA management and business hours
- Ticket assignment by load balancing
- Reporting and analytics
- Knowledge base and client portal
- Live chat
- Satisfaction survey
- Custom ticket fields and status
- Mobile app and more
Integrations
Integrations
Pulsedesk easily integrates with the following software:
- Jira
- Bitrix24
- Active Directory
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Michelin, Jamilco, Petkit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulsedesk is a comprehensive help desk and customer support platform for team project management and collaboration.
Company Email
support@pulsedesk.com
Contact No.
Company's Address
Pulsedesk
Palliser House, Palliser Rd, London W14 9EB
United Kingdom
Pulsedesk Comparisons
Popular Pulsedesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Single Inbox
- Self-Service Support
- Integrations
- Live Chat
- Help Desk System
- Contents & Gamification
Pricing Info
Sugester offers SMB and enterprise pricing options. Take a look at each plan’s overview below:
Free – $0
- 3 users
- 100 emails per month
Pro – $9/agent/month
- 5 users
- 1,000 email send limits per agent per month
- 1,000 clients or email lists
- 10 email boxes
- 30 projects
- 1 live chat
- 5GB per agent
- 10,000 tasks per month
- 5,000 live chat conversations
Max – $19/agent/month
- Unlimited users
- 5,000 email send limits per agent per month
- 20,000 clients or email lists
- 30 email boxes
- Unlimited projects
- 5 live chat
- 10GB per agent
- 30,000 tasks per month
- 10,000 live chat conversations
Enterprise – $39/agent/month
- Unlimited users
- 10,000 email send limits per agent per month
- 100,000 clients or email lists
- Unlimited email boxes
- Unlimited projects
- Unlimited live chat
- 30GB per agent
- Unlimited tasks per month
- Unlimited live chat conversations
Integrations
Sugester supports integration with the following eCommerce platforms, email systems and services, VoIP tools, and business applications:
- Volusion
- Shopify
- WooCommerce
- IAIShop (IdoSellShop)
- Prestashop
- BigCommerce
- SendGrid
- Gmail
- Mailgun
- EmailLabs.pl
- Plivo
- TeleCube.pl
- eBay
- WordPress
- Facturownia.pl
- GitHub
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA Insurance, City of Warsaw, Carrefour
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sugester is a helpdesk and CRM software to leverage customer support.
Company Email
info@sugester.com
Contact No.
Company's Address
Sugester sp. z o.o.
21 Olesinska Street
Warsaw, 02-548
Poland
Sugester Comparisons
Popular Sugester Alternatives
No Customer Support Software will be able to cover all the requirements of a business. Though main functionalities of Pulsedesk and Sugester should matter you should also carefully study the integrations supported by each solution. Quote frequently you will already be making use of various kinds of B2B software in your company and it’s much wiser to opt for products that integrate well with one another. If you do that you will be able to guarantee an effortless exchange of information between your teams and services, which can really reduce time spent on migrating between one software and the next.
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