What is better Pulsedesk or BotPenguin? Assessing products for the top Customer Support Software does not always have to be difficult. On our review platform, it is possible to match Pulsedesk and BotPenguin and immediately analyze their varying features. We allow you to take a look at their uniqe benefits, supported devices, support service, pricing rates, terms, plus more.
You can even examine their overall score (8.9 for Pulsedesk vs. 8.6 for BotPenguin) and overall customer satisfaction level (98% for Pulsedesk vs. 96% for BotPenguin). Spend some time and review your best choices and find out which one is best for your company. Similarly, you have to check the software company’s business viability; are they reliable and will they still be operating in a few years time?
At the moment, the most popular solutions in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
You shouldn’t expect exclusively a broad range of features and flexible pricing packages from a popular Customer Support Software. Almost as essential as main features is a trustworthy customer support. You want to make sure that when you have any questions about Pulsedesk or BotPenguin, or you face some problems, or maybe you’ll want to request a certain revision or functionality beneficial to your team you can trust in a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are provided. It’s also a major asset if you can enjoy personal training or at the very least a knowledge base you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
