Pulsedesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Website Integration
- Multiple Simultaneous Chats
- Call Transfer
- Operator-to-Operator Chats
- Chat Transcripts
- Visitor List
- Geo-location Map
- Navigation History
- IP-to-location
- Browser & OS Details
- Referring URL
- Search Engine Keywords
- Mobile App
Pricing Info
Pricing Info
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Small Business – $24/month or $156/year
- 1 Operator
Corporate – $53/month or $310/year
- 3 Operators
Enterprise – $108/month or $713/year
- 10 Operators
Integrations
Integrations
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
- WordPress
- Joomla
- Magento
- Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
Company Email
Contact No.
Company's Address
Provide Support, LLC
65 Broadway, 3rd Floor
New York, NY 10006
USA
Provide Support Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel System
- Workflow Automation
- Customer Portal
- Live Chat
- Reports and SLA
- Mobile Application
- Ticket System
- Knowledge Base for Clients
- Open API and Integrations
Pricing Info
Pulsedesk offers flexible pricing options for its leading software solutions. It offers the following pricing packages:
- 3 Month Plan – $10/user/month
- 6 Month Plan – $9/user/month
- 12 Month Plan – $8/user/month
All plans include the following features without limitations:
- Unlimited tickets from different channels
- Unlimited automation and workflows
- SLA management and business hours
- Ticket assignment by load balancing
- Reporting and analytics
- Knowledge base and client portal
- Live chat
- Satisfaction survey
- Custom ticket fields and status
- Mobile app and more
Integrations
Pulsedesk easily integrates with the following software:
- Jira
- Bitrix24
- Active Directory
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Michelin, Jamilco, Petkit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulsedesk is a comprehensive help desk and customer support platform for team project management and collaboration.
Company Email
Contact No.
Company's Address
Pulsedesk
Palliser House, Palliser Rd, London W14 9EB
United Kingdom
Pulsedesk Comparisons
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Almost as crucial as useful features and user support quality are pricing options offered by Provide Support and Pulsedesk. Even though price should not be a deciding element it’s definitely a key thing to consider. You should count on a flexible pricing package that can be adjusted to your team size and effortlessly scaled up when your business develops. Make sure you don’t pick pricing plans that include complex functionalities that you won’t use and always make an effort to contact with the vendor directly because enterprises can often count on discounts. You should also give a chance to a free trial or demo of each product to spend at least some time working with it. It’s a useful experience that doesn’t ask you to invest any money and gives you a reliable overview of what it feels like to work with Provide Support and Pulsedesk.
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