ProTexting
vsHiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 2-Way Messaging
- Short & Long Local Numbers
- SMS & MMS Keywords
- Messaging & Marketing Campaigns
- Promo/Coupon Codes
- Polls & Surveys
- Text-to-Screen Campaigns
- Mobile Drip Campaigns
- SMS/MMS Forwarding
- Mobile Apps
- Analytics & Reports
- Data Capture Tools
- Lead Generation Forms
- Data Validation
- API Apps
Pricing Info
Pricing Info
ProTexting offers various plans for users to choose from, including enterprise pricing plans that provide custom managed services and solutions for organizations and businesses to address their specific mobile marketing needs. Here are the details:
Self-Managed Plans (For US Clients)
Startup – $49/month
- 1,000 credits
- 1 Mobile keyword
- Quick access to a short code/phone number
- Free inbound SMS & MMS messages
Economy – $79/month
- 1,700 credits
- 2 Mobile keywords
- Quick access to a short code/phone number
- Free inbound SMS & MMS messages
Standard – $149/month
- 3,300 credits
- 4 Mobile keywords
- Quick access to a short code/phone number
- Free inbound SMS & MMS messages
Business – $299/month
- 6,700 credits
- 6 Mobile keywords
- Quick access to a short code/phone number
- Free inbound SMS & MMS messages
Corporate – $499/month
- 11,000 credits
- 8 Mobile keywords
- Quick access to a short code/phone number
- Free inbound SMS & MMS messages
Corporate Plus – $899/month
- 20,000 credits
- 10 Mobile keywords
- Quick access to a long local code/phone number
- Free inbound SMS & MMS messages
Corporate Extra – $1,199/month
- 27,000 credits
- 15 Mobile keywords
- Quick access to a long local code/phone number
- Free inbound SMS & MMS messages
Custom Plan – by quote
Self-Managed Plans Features
- Access to all ProTexting Platform’s messaging features and web and mobile apps
- No setup charges and contracts
- Free unlimited sign ups
- Free unlimited inbound SMS & MMS messages and responses
- Unlimited groups for contact management
- Mobile keywords change
- Support via phone and email
- Data security & backup
- Education center
Campaign-Driven Solutions – by quote
- Interactive mobile campaigns designing
- Continuous audience engagement in campaigns
- Enhance response and participation
- Data collection
- Customer loyalty management
- Mobile polls/surveys
- Mobile sweepstakes
- Mobile coupons/promotions
- Text-to-Win campaigns
- Text-to-Screen campaigns
Enterprise-Grade Mobile Marketing Solutions – by quote
- Customized SMS and MMS marketing campaigns
- Consulting & strategy
- Built-in MMA and CTIA compliance processes
- Dedicated or vanity short and long codes provisioning and implementation
- Smart drip campaigns
- Mobile polls & surveys
- Test-to-Screen campaigns via SMS and MMS
- Mobile sweepstakes
- White -label messaging solutions
- APIs for account & communication management
Integrations
Integrations
ProTexting integrates with:
- Websites
- Blogs
- POS systems
- CRM platforms
- ConstantContact
- MailChimp
- VerticalResponse
- Amazon
- Shopify
- Gmail
- Dropbox
- Asana
- Slack
- Zapier
- Ptxt.me
- Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Camp Gladiator, Cavender's, Joint Venture Silicon Valley
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ProTexting is a communication solution that enables organizations and businesses to run interactive and intelligent SMS and MMS messaging and marketing campaigns to enhance prospect and customer connection, engagement, and retention.
Company Email
support@protexting.com
Contact No.
Company's Address
ProTexting, LLC.
7700 Windrose Ave., Plano, Texas 75024
USA
ProTexting Comparisons
Popular ProTexting Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Almost as important as functionalities and customer support level are pricing packages given by ProTexting and Hiver. While cost should not be the sole factor it’s without a doubt a significant thing to think about. You should try to find a flexible pricing plan that can be matched with your company size and painlessly scaled up every time your business expands. Make sure you don’t choose pricing plans that have advanced tools that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can frequently count on more affordable prices. You should also check out a free trial or demo of each software to spend at least some time using it. It’s a valuable experience that doesn’t require you to pay any money and offers a solid overview of what it feels like to work with ProTexting and Hiver.
Page last modified