What is better ProProfs Survey Maker or Nicereply? When you compare ProProfs Survey Maker and Nicereply, it is possible to see which Survey Tools product is the better option. This means that your company can select the most productive and useful software. You can study the specifics, including available tools, pricing, plans offered by each vendor, offer stipulations, and more
We also let you evaluate their all round scores to know which one appears to be more beneficial for your firm. ProProfs Survey Maker has 8.4 points for overall quality and 90% rating for user satisfaction; while Nicereply has 8.5 points for overall quality and 88% for user satisfaction. You can also check which vendor is more credible by sending an email inquiry to both and see which one replies faster.
We know that not all companies have enough time to test a large number of different services, so we came up with a list of recommendations that you may find useful. Our top selections for the Survey Tools category are: Sogolytics, Qualtrics Research Core, Alchemer.
ProProfs Survey Maker offers four SMB and enterprise pricing plans for all users to choose from. All the plans can be availed either on a monthly or yearly subscription basis. Give the details a look, and select the best plan for your business:
Basic
$14/mo. – Billed Monthly
$7/mo. – Billed Annually
Unlimited Surveys
Unlimited Responses
Email Support
Set The Number Of People Who Can Create And Manage Your Surveys
Professional
$39/mo. – Billed Monthly
$19/mo. – Billed Annually
Unlimited Surveys
Unlimited Responses
Logo, Branding & Themes
Survey Scoring
Web Forms
Branching And Skip Logic
Accept File Uploads
Email/Phone Support
500MB – Upload Videos, Docs & Files
Set The Number Of People Who Can Create And Manage Your Surveys
Business
$139/mo. – Billed Monthly
$69/mo. – Billed Annually
Unlimited Surveys
Unlimited Responses
1 Instructor – Assign An Instructor Who Can Create And Manage Your Surveys
Logo, Branding & Themes
Survey Scoring
Web Forms
Branching And Skip Logic
Accept File Uploads
Email/Phone Support
1GB – Upload Videos, Docs & Files
Quiz & Poll Maker – $960 Value
Advanced Reporting Tools
Enterprise-Level Security
API, Single Sign-On Integration
Offline Authoring With Excel
Notifications & Report Sharing
White Label
1000 Private User Accounts
20 Groups & Classroom
1 Instructor – Set The Number Of People Who Can Create And Manage Your Surveys
Enterprise
$299/mo. – Billed Monthly
$199/mo. – Billed Annually
Unlimited Surveys
Unlimited Responses
Unlimited Instructors – Assign An Instructor Who Can Create And Manage Your Surveys
Logo, Branding & Themes
Survey Scoring
Web Forms
Branching And Skip Logic
Accept File Uploads
Email/Phone Support
Unlimited – Upload Videos, Docs & Files
Quiz & Poll Maker – $2,520 Value
Advanced Reporting Tools
Enterprise-Level Security
API, Single Sign-On Integration
Offline Authoring With Excel
Notifications & Report Sharing
Whit Label
Unlimited Private User Accounts
Unlimited Groups & Classroom
Organizational Data Oversight, Security And Ownership
Organization-Wide Collaboration
Centrally-Managed Enterprise
Unlimited Instructors
On-Boarding & Success Manager
Unlimited Instructors – Set The Number Of People Who Can Create And Manage Your Surveys
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
No Survey Tools will be able to solve all the requirements of a specific team. While main features of ProProfs Survey Maker and Nicereply are important you should also thoroughly analyze the integrations supported by every solution. Quote frequently your team will already be using some other B2B software in your company and it’s always wiser to opt for services that integrate well with each other. With that approach you will be able to be certain of a smooth transfer of information between your teams and software used, which can considerably reduce time wasted on migrating between one service and the next.
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