What is better Product Fruits or CustomerSuccessBox? A good way to find the correct Customer Experience Management Software product for your business is to match the solutions against each other. Here you can compare Product Fruits and CustomerSuccessBox and see their functions compared contrastively to help you choose which one is the more effective product.
Also, you can compare their overall ratings, including: overall score (Product Fruits: 8.6 vs. CustomerSuccessBox: 8.6) and user satisfaction (Product Fruits: N/A% vs. CustomerSuccessBox: 95%). Browse through their differences and similarities and discover which one outperforms the other. Likewise, think about your company tomorrow; will your business outgrow the app in the next 3-5 years?
As of now, the best products in our Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
Product Fruits connects with the following third-party applications:
Google Analytics
Sessionstack
Heap
ActiveCampaign
Customer.io
Crisp
Intercom
Slack
Smartlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sanofi, Keboola, Rakuten
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Product Fruits transforms user interaction with its unique blend of intuitive onboarding, AI-driven content creation, and proactive support, elevating organizations by ensuring smooth and successful user experiences.
Company Email
info@productfruits.com
Contact No.
Company's Address
Product Fruits
Andel Park, Scott & Weber offices, 5th floor, Karla Englise 3201/6, Prague 5, 150 00
Czech Republic
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
In the event you are still having doubts about which solution will be best in your case it might be a good idea to examine each service’s social metrics. Such metrics are quite often a sign of how popular each software is and how wide is its online presence.For example, if you analyze Product Fruits LinkedIn account you’ll see that they are followed by 800 users. In case of CustomerSuccessBox the amount of followers on their LinkedIn page is 4423.
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