What is better Pluck or Vivantio? A good way to find the appropriate Customer Support Software product for your organization is to evaluate the solutions against each other. Here you can compare Pluck and Vivantio and see their capabilities compared thoroughly to help you select which one is the more effective product.
Also, you can compare their overall ratings, including: overall score (Pluck: 7.5 vs. Vivantio: 8.4) and user satisfaction (Pluck: 93% vs. Vivantio: 93%). Check their varying features and similarities and find out which one outperforms the other. Moreover, anticipate the state of how your business will look like in the future; will your business outgrow the app in the next 3-5 years?
At this time, the most popular solutions in our category are: .
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Mattel, L'Oreal, Walgreens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Pluck provides a collection of community apps for the management of online reviews and ratings.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both Pluck and Vivantio were tested by a team of independent B2B experts who conducted a full study of all core aspects of every solution. Their final rating was prepared with unique SmartScore algorithm which calculates an individual partial score to every component including: main functionalities, client support, mobile device support, security, customer satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only factor crucial to a company so we do our best to pay attention to all sides of a service before calculating its final score.
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Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
