What is better Pluck or GoToAssist? If you’re experiencing a difficult time selecting the best Customer Support Software product for your circumstances, it’s a good idea to compare the available software and find out which tool offers more benefits. For example, here you can examine Pluck (overall score: 7.5; user rating: 93%) vs. GoToAssist (overall score: 7.4; user rating: 90%) for their overall performance.
You can also see which one provides more functions that you need or which has more suitable pricing plans for your current budget. Using a clear table to match their features will significantly improve the chances of getting the right product for your company. Pay attention to other areas of the software for example if it’s easy to use, flexibility, scalability, and pricing plans.
Our experts made sure to review all popular services available on the market, but among all the ones we reviewed these three caught our special attention: .
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Mattel, L'Oreal, Walgreens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Pluck provides a collection of community apps for the management of online reviews and ratings.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
Every time you select a solution that you are sure will work best for your team you shouldn’t simply pay attention to what experts have to say about it. Quite frequently personal experience with the software may change, depending on specific preferences and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for each solution to give you a reliable impression of how actual users of Pluck and GoToAssist rate their contact with the software. Our algorithm is based on complex analysis of product appearances on other websites, social media and blogs, so you are going to get a comprehensive and reliable landscape of what other customers think about every app. In this example Pluck has a total satisfaction rating at 93% while for GoToAssist 90% of users express they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
