Compare Trustpilot vs. Pipedrive

The best CRM Software is a solution that can address your company’s unique demands. It is possible to determine which choice is best suited for your company if you examine numerous products before you decide which one is the best. As an example, Pipedrive and Trustpilot are scored at 9.7 and 8.7, respectively, for total quality and performance. Likewise, Pipedrive and Trustpilot have a user satisfaction rating of 100% and 94%, respectively, which indicates the general feedback they get from customers. Better yet, get in touch with a regular customer of the software and solicit their opinion about the solution in question. At this time, the top services in our CRM Software category are: Pipedrive, Freshdesk, HubSpot CRM.
Compare

Trustpilot

VS

Pipedrive

VS

Trustpilot screenshot Pipedrive screenshot
Pricing Details

Score

Our Score

8.7 ?

Our Score

9.6 ?

Customer Experience

Customer Experience

Customer Experience

94% ?

Customer Experience

100% ?

Cost

Cost

$299

$12

Pricing Type

Pricing Type

Monthly payment | Annual Subscription | Quote-based Monthly payment | Annual Subscription
Full Review

Full Review

General Info

General Info

Trustpilot is the online standard in building better customer experiences. It connects consumers with the companies they buy from.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.
Quick Links
Languages

Languages

English English
Popular Customers

Popular Customers

WordPress, Travelex, Dior SkyAnalytics, Contactzilla, Iterable, MaxwellHealth
Pricing Details

Pricing Details

Learn more about Trustpilot pricing Learn more about Pipedrive pricing
Devices Supported

Devices Supported

Windows
Linux
Android
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
List of Features

List of Features

Trustpilot FEATURES

  • Rate and review over 120,000 companies in over 20 categories
  • Receive and publish customer reviews
  • Design and send out review request forms to your best customers
  • Discover, filter, and respond to reviews received from customers
  • Integrate reviews with third-party apps

Pipedrive FEATURES

  • Great Sales Pipeline View
  • Email integration
  • Goal Setting & Reporting
  • Contact History
  • Google Calendar & Contacts Integration
  • Powerful API
  • Mobile Apps
  • Full Customization
  • Roles & Organizational Hierarchy
  • Multi-Language
  • 24/7 Support
  • Timeline view
  • Sales reporting
  • Reliable and safe
  • Google Apps integration
  • Email tracking
  • Google Maps integration
  • Powerful API
  • Multi-language and multi-currency
  • Simple data import & export
Contact Email

Contact Email

support@trustpilot.com team@pipedrive.com
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Contact Phone

Contact Phone

+1-844-661-9927
Vendor's Address

Vendor's Address

245 Fifth Avenue
New York, NY 10016
USA
460 Park Ave South
New York, NY 10016
USA
Integrations

Integrations

No information available.

Pipedrive integrates with the following business systems and applications:

  • Highrise CRM
  • Google Apps
  • DropBox
  • Yesware
  • MailChimp
  • Zapier
  • Quote Roller
  • Google Maps
  • RightSignature
  • Ecquire
  • daPulse
  • SupportBee
  • ActiveCampaign
  • NiftyQuoter
  • Kato
  • Torpio
  • Bedrock Data
  • PandaDoc
  • Userlike
  • Woopra
  • Base CRM
  • Batchbook
  • Capsule CRM
  • Close.io
  • Maximizer
  • NetSuite CRM
  • Nimble
  • Nutshell
  • PipelineDeals
  • Redtail CRM
  • Sage ACT!
  • Salesforce
  • Saleslogix
  • SugarCRM
  • Zoho CRM
Support Types

Support Types

Phone Live Support
Ticket
Live Support
Ticket Training
Pricing Info

Pricing Info

Trustpilot offers four enterprise pricing plans for users to consider. Give the details a look, and select the best plan for your business:

Free – $0/month

  • Basic starter package

Lite – from $299/month (annual billing)

  • Collect and display reviews on-site
  • Improve advertising RO

Pro – from $549/month (annual billing) 

  • All Lite features
  • Improve website conversion rates
  • Make data-driven business decisions
  • Increase social media presence

Enterprise – Contact for Enterprise Pricing

  • All Pro features
  • Complete customization
  • Comprehensive account management
  • Integrate with in-house business tools

Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.

The following paid plans are available:

Silver – $12 per user/month (billed annually), $15 per user for monthly fee

  • Smart email BCC
  • 2GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access

Gold – $24 per user/month (billed annually), $29 per user for monthly fee

  • Two-way full email sync
  • 5GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations, API access
  • Open and click tracking
  • Scheduler
  • Smart Contact Data

Platinum – $63 per user/month (billed annually), $75 per user for monthly fee

  • Two-way full email sync
  • 100GB storage per user
  • Full sales management features
  • Chat and email support
  • Native integrations
  • API access
  • Dedicated hosting
  • Advanced security
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You should keep in mind that even though both Pipedrive and Trustpilot may provide an excellent set of features each service may be aimed at a different business size. If you are analyzing various solutions you may want to give some attention to a company type they are aimed at. Specific functionalities might scale up effectively for big enterprises but if you own a small or medium business it’s usually more sensible to avoid paying for advanced functionalities that you may never actually use.