bpm’online CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Rate and review over 360,000+ websites in over 20 categories
- Receive and publish customer reviews
- Design and send out review request forms to your customers
- Collect, manage, and respond to reviews received from customers
- Integrate reviews with third-party apps
Pricing Info
Pricing Info
Trustpilot offers four pricing plans for companies to consider. Find the right plan for you below!
Free – $0/month
- Claim profile page
- Invite customer reviews
- Receive support
- See basic performance reports
- Use 2 TrustBox widgets
- Drive Google Seller Ratings
Standard – from $199/month
- Upgrade your profile page
- Invite more customer reviews
- Access to Customer Success team
- Learn from detailed analysis
- Use 8 review TrustBox widgets
- Drive Google Seller Ratings
- Gain access to marketing assets
- Access add-on modules
Standard Plus Add-Ons – Prices vary based on Add-ons
- Invite an unlimited number of customers to write verified reviews
- Convert more prospects with our full TrustBox library to showcase your reviews
- Enhance your online reputation with a well-curated Company Profile Page
- Show Product Reviews on sites and ads to help customers make the right choices
- Access our full insights suite for advanced analysis of your customer sentiment
Enterprise – Contact for Enterprise Pricing
- If you need a solution built for a larger business, give us a call. We can accommodate your need for complex integrations and analytics, with dedicated support along the way. We’ll help you to manage your reputation, gain insights into customer sentiment, see review analytics and more.
Integrations
Integrations
At Trustpilot, we have lots of integrations. These include: BigCommerce, Nosto, Yext, Uberall, Adestra, Ambassador, BounceX, Conductor, Emarsys, Facebook, Fomo, Fresh Relevance, Freshworks, Gnatta, Google, Hootsuite, Kooomo, LoyaltyLion, MPZMail, Magento Commerce, Movable Ink, OpenCart, Optimum ROI, PayPal, PrestaShop, Promo.com, Purple Wifi, Reputation Studio, SaleCycle, Segment, Shopify, Shopware, Simply Translate B.V., Slack, Smile.io, Sprinklr, SwiftERM, Visualsoft, Wireless Social, WooCommerce, Yieldify, Zapier, Zendesk, yReceipts
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WordPress, Travelex, Dior
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Trustpilot is the online standard in building better customer experiences. It connects consumers with the companies they buy from.
Company Email
support@trustpilot.com
Contact No.
Company's Address
245 Fifth Avenue
New York, NY 10016
USA
Trustpilot Comparisons
Popular Trustpilot Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer Data Management integrated with Twitter, Facebook, and LinkedIn
- Lead Management with export function (MS Excel, website, other sources)
- Time Management and Communications that syncs with Google Calendar, MS Outlook and popular schedulers
- Sales Management for opportunity, quota, pipeline, projections, and forecasts
- Document Management compatible with MS Word
- Knowledge Management online library
- Marketing Management for multi-channel campaigns, audience segmentation, budget planning, track responses, and ROI estimation
- Analytics with real-time diagrams, customizable reports, and dashboards
- Administrative Tools with wizards to manage lookups, data fields, and processes without programming
- bpm’online CRM mobile apps for iOS and Android devices
Pricing Info
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
- Ideal for small and medium businesses with direct sales teams
- Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
- Ideal for e-commerce
- A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
- Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
- Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
- Cloud – $27 (1000 active contacts/month billed annually)
- Active contact is a contact included in one or more campaigns within a 12-month period
- Up to 365 emails per year can be sent to one active contact
- Custom pricing with the purchase of 50,000+ active contacts
User License
- Cloud – $50/user/month billed annually
- On-site – $850 per license/lifetime
- With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
- Cloud – $35/user/month
- On-site – $600 per user
- Ideal for companies looking to automate helpdesk and contact center operations
- A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
- Cloud – $50/user/month
- On-site – $850 per user
- Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
- Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
Integrations
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
- Google Contacts
- Google Calendar
- LDAP
- IMAP
- MS Exchange
- Google Maps
- OpenStreetMap
- MailChimp
- Mandrill
- MS Outlook
- MS Word
- MS Excel
- SmartCloud Connect
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bpm'online is a leading software platform that focuses on business process automation and CRM.
Company Email
info@bpmonline.com
Contact No.
Company's Address
280 Summer St., 6th Floor,
Boston, MA 02210
bpm’online CRM Comparisons
Popular bpm’online CRM Alternatives
Both Trustpilot and bpm'online CRM were reviewed by a team of independent SaaS experts who carried out a thorough examination of all core aspects of each service. Their final score was prepared with unique SmartScore model which calculates a separate partial score to each factor such as: main features, customer support, mobile support, security, user satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only factor essential to a company so we do our best to pay attention to all sides of a solution prior to giving it a final score.
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