What is better Pindrop or Sprinklr Service? Getting the appropriate Customer Support Software product is as straightforward as assessing the strong and poor functionalities and terms offered by Pindrop and Sprinklr Service. Here you can also match their total scores: 7.6 for Pindrop vs. 8.9 for Sprinklr Service. Or you can verify their general user satisfaction rating, 94% for Pindrop vs. 97% for Sprinklr Service.
We suggest that you put some effort and review their differences and determine which one is the better alternative for your organization. Likewise, don’t forget to consider your company’s or industry’s special circumstances, for instance, a multilingual solution for a global staff or a mobile platform to help you work in the field.
We realize that not all companies have enough time to test a large number of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
If you continue having second thoughts about which app will work best for your company it may be a sound idea to analyze each service’s social metrics. These metrics are frequently an indicator of how popular every app is and how extensive is its online presence. For instance Pindrop Twitter account has currently 1978 followers. At the same time Sprinklr Service Twitter is followed by 38846 people.
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