What is better PhoneWagon or CurrentWare? When looking for the right Customer Support Software for your company it is suggested that you compare the functions, pricing, along with other essential data about the product and vendor. Here, you can check the similarities and discrepancies between PhoneWagon (overall score at 8.0 and user satisfaction at N/A%) and CurrentWare (overall score at 8.0 and user satisfaction at 96%).
It's also possible to check their specific modules, like features, plans, costs, conditions, etc. Similarly, analyze the terms thoroughly for information on hidden fees, such as, setup cost, separate support plan, upgrade fees, storage fees, and other similar charges.
We did our best to review all popular Call Center Software products available out there, but among all the ones we reviewed these three caught our special attention: Zendesk, JustCall, Freshdesk Contact Center.
PhoneWagon is an easy-to-use call tracking software that helps businesses improve their marketing spend by placing unique local phone numbers on their marketing campaigns.
CurrentWare offers different pricing plans suited for various business types and a 14-day trial for each plan. Contact the vendor for a free demo with a personalized consultation.
AccessPatrol – $6/user/month (billed annually)
10-99 users
Block USBs
Allow List
Block Files
USB Reports
USB Alerts
Access Code
BrowseControl– $6/user/month (billed annually)
10-99 users
URL Filter
Category Filter
App Blocker
Port Filter
Time Controls
Block Message
BrowseReporter – $6/user/month (billed annually)
10-99 users
Web Browsing
Software Use
Productivity
Screenshots
Idle Time
Bandwidth Use
enPowerManager – $6/user/month (billed annually)
Control Power
Logon Tracking
Power Reports
Scheduler
Delay Shutdown
Power Plans
The full CurrentWare Suite with all 4 modules is $14 per user/month, billed annually
CurrentWare has not provided information about integrations to third-party apps.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Mitsubishi Electric, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CurrentWare offers a complete line of compliance employee monitoring solutions for online filtering, insider threat detection, endpoint security, and administrative management.
No Customer Support Software will manate to cater to all the needs of a business. Though core features of PhoneWagon and CurrentWare are important you should also carefully examine the integrations offered by a given software. Very often your team will already be using various kinds of SaaS software in your company and it’s much better to choose software that integrate well with each other. If you do that you can guarantee a smooth transfer of information between your teams and apps, which can considerably reduce time devoted to migrating between one solution and the next.
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