8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Mobile CTI solution
- 30-day free trial
- Salesforce integration
- Click-to-call
- Create new tasks
- Follow-up calls
- Log a call with your notes
- Mobile apps for Android and iOS
- Mobile call management
- Mobile telephony integration
- Real-time call tracking
- Set up reminders
- Smartphone remote control
- Softphone
- Support BYOD
- Sync tasks and contacts automatically
- Voice call
- Works on PC, laptop, smartphones and tablets
Pricing Info
Pricing Info
Phonedeck offers three price plans:
- Monthly Plan: $15 per user per month
- Annual Plan: $150 per user per year
- Volume Pricing: Starts at 50 licenses, contact the vendor for a quote
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Trecker.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Phonedeck integrates mobile calls with the Salesforce cloud. It improves the productivity of sales professionals and optimizes business processes.
Company Email
getcsi@phonedeck.com
Contact No.
Company's Address
Tempelhofer Ufer 17, 10963 Berlin, Germany
Phonedeck Comparisons
Popular Phonedeck Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Both Phonedeck and 8x8 Call Center were tested by a panel of reliable B2B experts who prepared a detailed study of all key elements of each solution. Their total score was prepared using our unique SmartScore algorithm that calculates a separate partial score to every element including: main features, client support, mobile support, security, user satisfaction and market presence. Here at FinancesOnline we realize useful features are not the only thing important to a company so we do our best to pay attention to all aspects of a service before giving it a final score.
Page last modified