What is better PHC Service FX or Deskun? Getting the best Help Desk Software for your organization is essential to boosting your company’s effectiveness. In our platform, it's easy to compare different solutions to see which one is the ideal software for your requirements. Here you can match PHC Service FX vs. Deskun and check their overall scores (6.7 vs. 8.0, respectively) and user satisfaction rating (99% vs. 100%, respectively).
Additionally, you can study the specifics of costs, terms and conditions, plans, functions, tools, and more, and find out which software offers more benefits for your business. In practice, go for the business software which helps you to scale the features and pricing to address your company growth or lack of it.
We are aware that not all businesses have the time to try out a large number of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the category are: .
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
You shouldn’t expect exclusively a broad range of functionalities and scalable pricing packages from a credible Help Desk Software. Almost as significant as core features is a quality customer support. You want to guarantee that when you have any questions about PHC Service FX or Deskun, or you face some problems, or maybe you’ll want to ask for a certain change or feature useful to your company you can rely on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are available. It’s also a significant advantage if you are able to profit from individual training or at least a knowledge base you can use.
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