What is better Path by Simplex or CustomerSuccessBox? With various functions, pricing, terms, and more to compare, choosing the right Business Intelligence Software for your firm is hard. Nevertheless by working with our system, you can easily match the functions of Path by Simplex and CustomerSuccessBox as well as their general score, respectively as: 8.0 and 8.6 for overall score and 100% and 95% for user satisfaction.
You can also review them feature by feature and see which application is a more effective fit for your business. Don’t forget to use a demo first before getting a plan to experience how the solution works in real scenarios.
Users who are pressed for time or need a Business Intelligence Software suggestion from our experts might want to take a look at these top choices for this year: Sisense, Looker, Sisense for Cloud Data Teams.
Path by Simplex offers four pricing packages for users to choose from. Since the platform is designed for SMBs, no enterprise pricing is available. See more details below.
Starter Plan – $9/month/company
Unlimited Users
Build Custom Dashboards
Create Custom Calculations
Company Milestones
Alerts and Notifications
Pro Plan – $39/month/company
Everything in the Starter Plan
Business Snapshot
Financial Ratio Analysis
Industry Comparisons
Expert Plan – $59/month/company
Everything in the Pro Plan
To-do List Management
Expert AI-Suggestions for Improvement
To-Do List Management
Business Impact Center
Customer & Vendor Management
Financial Impact Calculations
Cash Conversion Cycle
Cash Leak Map
Short-term & Long-term Debt Calculation
Trusted Advisors – $129/month
Includes 3 Companies (Add $15 for 4-10 Companies, $10 for 11-25 Companies, $5 for 26-100 Companies)
Path by Simplex is integrated with the following accounting solution:
QuickBooks Online
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Path is an easy-to-use collaboration dashboard that integrates with QuickBooks Online® so you can create customized dashboards, metrics, and KPI's for businesses to collaborate more effectively.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
In the event you continue having doubts about which solution will work best in your case it may be a sensible idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular a given software is and how wide is its online presence. For instance, in case of Facebook Path by Simplex has 270 likes on their official profile while CustomerSuccessBox profile is liked by 106 users.
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