ProProfs Help Desk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Built-In Connectors
- SharePoint Connector
- Office 365 Connector
- Outlook Connector
- Active Directory Connector
- Shared Drives Connector
- User Management
- Content Editor
- Discussions and Conversations
- Blogs
- Polls
- Employee Directory
- Teams and Workgroups
- Document Management
- Lists
- Search
- Calendars
- Announcements
- Rooms and Reservations
- Reports and Analytics
- Custom Themes
- Alerts
Pricing Info
Pricing Info
Passageways OnSemble’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Integrations
Passageways OnSemble supports the following integrations:
- SharePoint
- Office 365
- Microsoft Outlook
- Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fidelity Bank, People's Utah Bankcorp, Simplicity Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An employee intranet platform and a suite of built-in apps for departments, workgroups, and teams of companies and organizations.
Company Email
Contact No.
Company's Address
8 N 3rd Street
Lafayette, Indiana 47901
USA
Passageways OnSemble Comparisons
Popular Passageways OnSemble Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Track Tickets
- Prioritize Tickets
- Solve Tickets
- Share Knowledge
- Instant Support
- Train Agents and Customers
- Optimized For Mobile Devices
- Scalable Solution
Pricing Info
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
- Unlimited Tickets
- Unlimited Ticket History
- Multiple Inboxes
- Multiple Departments & Teams
- Audit & Admin Controls
- Overdue Time
- Internal Notes in Ticket
- Roles & Permissions
- Auto-Response
- Canned Responses
- Ticket Ratings
- Ticket Routing
- Child Tickets
- Labels
- Custom Fields & Filters
- Advanced ReportsPlus:
- Business Hours
- Bookmark
- Vault
- File Attachments
- API & Single Sign-On
- Integrations
- Mobile App
- Branding
Integrations
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
Company Email
Contact No.
Company's Address
ProProfs
929 Colorado Avenue,
Santa Monica, California 90401
United States
ProProfs Help Desk Comparisons
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If you are still having second thoughts about which solution will be best for your company it might be a good idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular every app is and how extensive is its online presence. For instance, in case of Facebook Passageways OnSemble has 669 likes on their official page while ProProfs Help Desk profile is liked by 25109 people.
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