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Compare PaperSurvey.io vs Nicereply

What is better PaperSurvey.io or Nicereply? We are here to improve the cumbersome process of assessing Survey Software products for you. For instance, on this page you can verify the overall performance of PaperSurvey.io (8.0) and contrast it with the overall performance of Nicereply (8.5). You can also match their overall user satisfaction rating: PaperSurvey.io (100%) vs. Nicereply (88%).

Furthermore, lexamine their capabilities thoroughly to determine which product can better deal with your company’s needs. Generally, any B2B software must let you to immediately check the big picture, at the same time giving you immediate access to the details.

In case you you have to quickly find the optimal Survey Software according to our experts we suggest you check out the following solutions: Qualtrics Research Core, SurveyGizmo, SurveyMonkey.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Optimal Mark Recognition
  • Handwriting Recognition
  • Unique Identifiers for Multi-page Surveys
  • Branding
  • Web Surveys
  • Integrations
  • Email Merge
  • Image Support
  • Uploads
  • Manual Verification
  • Analytics
  • API
  • Priority Support
  • User Management
  • Bespoke Survey Layouts

Pricing Info

PaperSurvey.io offers three pricing packages that primarily differs when it comes to the number of page uploads. All three packages allow for unlimited questions. Pricing is available in both monthly and yearly rates. Custom enterprise pricing is also available. Meanwhile, non-profit organizations can use PaperSurvey for free. Here are the pricing details:

STANDARD – $20/month or $200/year

  • Upload up to 1,000 pages/month
  • Handwritten text recognition (up to 3,000 fields/month)
  • Unlimited questions
  • 5 surveys
  • 12 question types
  • OMR (Optical mark recognition)
  • Web surveys
  • Dropbox Sync
  • Zapier

ENTERPRISE – $50/month or $500/year

  • Upload up to 5,000 pages/month
  • Handwritten text recognition (up to 9,000 fields/month)
  • Unlimited questions
  • Unlimited surveys
  • 12 question types
  • OMR (Optical mark recognition)
  • Web surveys
  • Dropbox Sync
  • Zapier
  • Images
  • Remove PaperSurvey.io branding
  • Add your own logo
  • Prioritized data processing

ENTERPRISE PLUS – $125/month or $1,250/year

  • Upload up to 10,000 pages/month
  • Handwritten text recognition (up to 18,000 fields/month)
  • Unlimited questions
  • Unlimited surveys
  • 12 question types
  • OMR (Optical mark recognition)
  • Web surveys
  • Dropbox Sync
  • Zapier
  • Images
  • Remove PaperSurvey.io branding
  • Add your own logo
  • Prioritized data processing
  • API
  • Priority Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

PaperSurvey.io integrates with the following third-party apps:

  • Dropbox
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A modern survey software that provides tools for swift paper-based data collection and analysis.

Company Email

hello@papersurvey.io

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 88%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customers can rate and comment on emails from you
  • Detailed API
  • Detailed statistics on ratings
  • Integration with help-desk systems
  • Redirecting to arbitrary website after rating
  • Simple customization of rating page

Pricing Info

Nicereply offers three plans and a 30-day free trial on all accounts:

Mini

  • $49/month
  • 100 ratings received

Start

  • $99/month
  • 250 ratings received

Grow

  • $199/month
  • 1000 ratings received

Business

  • $299/month
  • 2500 ratings received

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomson Reuters, Asana, Optimizely, Xamarin

Integrations

Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:

  • A unique ticket ID in ticket URL
  • It has unique identifiers for agents, e.g. jack-daniels or 348592
  • It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.

Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.

Nicereply also works with email clients like Gmail and Outlook.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.

Company Email

contact@nicereply.com

Contact No.

Company's Address

Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ

Qualtrics Research Core

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Compensation Management
  • Data Management
  • Statistical Analysis
  • Multi-Channel Survey Management
  • Stats, Text, and Driver IQ
  • Segmentation and Targeting
  • Competitive Benchmarking
  • Naming and Concept Testing
  • User Experience Monitoring
  • Concept Testing
  • Advertising and Message Testing
  • Shopper Research
  • Perception and Awareness Research

Pricing Info

Qualtrics does not provide their pricing details publicly. However, they mentioned that they offer free accounts; the details of which are provided here. If you are interested in finding out about their payment plans, please give their representatives a call.

Free Account

Ideal for small companies who have yet to allot a budget for advanced market research platforms, this plan is inclusive of:

  • 100 Responses
  • 10 Outgoing Emails
  • 8 Question Types
  • One Active Survey
  • Unlimited Questions
  • Summary Reports & Filtering
  • Survey Logic & Randomization
  • Online Reporting
  • No Expiration Date

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Sony, Microsoft

Integrations

Qualtrics Research Core offers the following built-in integrations:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics is an award-winning tool that lets you drive better business decisions to grow your company with the best-in-class market research platform.

Company Email

Contact No.

Company's Address

333 W River Park Dr., Provo, Utah

Product Comparisons

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Comparision

You shouldn’t expect only a wide set of functionalities and flexible pricing from a popular Survey Software. Almost as crucial as main features is a quality customer support. You want to make sure that when you have any questions about PaperSurvey.io or Nicereply, or you struggle with some problems, or maybe you’ll need to request a specific revision or feature useful to your team you can rely on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are offered. It’s also a big plus if you can enjoy individual training or at least a knowledge base you can use.

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