What is better Paldesk or Zoho SalesIQ? Finding the suitable Customer Support Software product is as easy as assessing the good and weak functions and terms offered by Paldesk and Zoho SalesIQ. Here you can also match their general scores: 8.5 for Paldesk vs. 9.0 for Zoho SalesIQ. Or you can check their general user satisfaction rating, 91% for Paldesk vs. 100% for Zoho SalesIQ.
We suggest that you put some effort and review their unique features and figure out which one is the better option for your business. Likewise, bear in mind to factor in your company’s or industry’s special circumstances, for example, a multilingual app for a global team or a mobile version to help you work away from your office.
Our team put a lot of effort to prepare reviews of all popular Live Chat Software services that you can find on the market, but among them these three caught our special attention: Zendesk, Vision Helpdesk, Pipedrive.
Paldesk is an omnichannel communication platform developed to enable businesses to truly reply in real time. The platform combines the features of live chat and help desk tools, allowing agents to connect to customers on different channels using just one hub. And since the software is web-based, agents can resolve tickets and provide support even from mobile devices.
The basic Zoho SalesIQ plan is free, but there are also few paid enterprise pricing plans that include more users and sales IQ for more websites. You can easily sign up for Zoho Sales IQ free plan here.
Zoho SalesIQ can be enriched with multiple add-ons to integrate with your e-commerce, email marketing, and CMS platforms, and help you track customers in real time. The open developer APIs, however, can help you integrate it with any app or platform you want. These are the most popular integrations:
Zoho CRM
Zoho Sites
Zoho Desk
Zoho Campaigns
Zoho Mail
Zoho Assist
Zoho Flow
WordPress
WhatsApp
Instagram
Facebook Messenger
Telegram
Blogger
Unbounce
Wix
Shopify
Mailchimp
Clearbit
Salesforce
Google Analytics
Kissmetrics
Haptik
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho SalesIQ is an advanced tool for tracking website visitors and providing live chat support to customers, which helps companies evaluate business opportunities. It is a powerful platform that can offer valuable information like website browsing behavior, customer location, visiting frequency, and more.
Both Paldesk and Zoho SalesIQ were reviewed by a team of independent B2B experts who carried out a detailed examination of all important aspects of each product. Their total rating was calculated by means of unique SmartScore system that provides an individual partial score to every factor including: main features, client support, mobile support, security, user satisfaction and media presence. Here at FinancesOnline we are aware that useful features are not the only aspect important to a business so we make sure we pay attention to all sides of a service before calculating its final rating.
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