What is better Paldesk or JivoChat? If you’re having a hard time selecting the best Customer Support Software product for your circumstances, try to compare and contrast the available software and find out which solution offers more advantages. For example, here you can review Paldesk (overall score: 8.5; user rating: 91%) vs. JivoChat (overall score: 7.8; user rating: 100%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly increase the possibility of getting the best product for your company. Look closely at other areas of the software like intuitiveness, flexibility, scalability, and pricing terms.
Users who are pressed for time or would like to get a Live Chat Software suggestion from our team might want to take a look at these top choices for the current year: Vision Helpdesk, Zendesk, Pipedrive.
Paldesk is an omnichannel communication platform developed to enable businesses to truly reply in real time. The platform combines the features of live chat and help desk tools, allowing agents to connect to customers on different channels using just one hub. And since the software is web-based, agents can resolve tickets and provide support even from mobile devices.
JivoChat integrates with the following systems and applications:
Google Analytics
Shopify
Joomla
WordPress
Magento
amoCRM
Ecwid
Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
Every time you research different Customer Support Software services you shouldn’t simply analyze their list of features and available pricing plans. Keep in mind the app must be adjusted to your needs and business so the more flexible their offer the better. Find our what OSes are supported by Paldesk and JivoChat and make sure you will get mobile support for whichever devices you work on in your company. You should also learn which languages and geographies are supported, because this could be a deal breaker for many companies.
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