Compare Orchard Collaboration vs. Salesforce Service CloudBuying the ideal Customer Support Software product is all about comparing different solutions and determining the top application for your specific needs. Our exclusive process gives you a brief look at the general rating of Orchard Collaboration and Salesforce Service Cloud. For all round quality and performance, Orchard Collaboration scored 7.3, while Salesforce Service Cloud scored 9.3. On the other hand, for user satisfaction, Orchard Collaboration earned 97%, while Salesforce Service Cloud earned 97%. Below it's also possible to verify their features, terms, plans, etc. to see which application will be more appropriate for your needs. One critical aspect to evaluate is whether the app lets you to enable and disable restrictions on various types of users to limit the exposure of any sensitive corporate data. In case you you would like to quickly identify the more reliable Collaboration Software according to our experts we suggest you take a look at these products: Asana, Wrike, dapulse.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Service Cloud customer service software gives you faster, smarter customer support.
Orchard Collaboration is a system available completely for free.
Lightning Essentials – $25/user per month (billed annually)
Lightning Professional – $75/user per month (billed annually)
Lightning Enterprise – $150/user per month (billed annually)
Lightning Unlimited – $300/user per month (billed annually)
|Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo|
|Learn more about Orchard Collaboration pricing||Learn more about Salesforce Service Cloud pricing|
|Types of Clients|
Types of Clients
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.
Salesforce Service Cloud supports integrations with the following business systems and applications:
|List of Features|
List of Features
| The Landmark at One Market, Suite 300|
San Francisco, CA 94105
Page last modified
Almost as important as features and client support level are pricing options provided by Orchard Collaboration and Salesforce Service Cloud. Although pricing should not be a deciding element it’s without a doubt a significant thing to consider. You should try to find a flexible pricing package that can be matched with your team size and easily scaled up every time your business develops. Be sure that you don’t choose packages that include complex features that you won’t use and always make an effort to get in touch with the vendor directly as big companies can frequently benefit from discounts. You should also try out a free trial or demo of every product to spend at least some time using it. It’s a useful experience that doesn’t need you to pay any money and gives you a reliable overview of what it feels like to work with Orchard Collaboration and Salesforce Service Cloud.