What is better Orchard Collaboration or NinjaOne (Formerly NinjaRMM)? A good way to find the correct Customer Support Software product for your company is to match the solutions against each other. Here you can compare Orchard Collaboration and NinjaOne (Formerly NinjaRMM) and see their features compared thoroughly to help you pick which one is the more effective product.
Similarly, you can review their overall ratings, such as: overall score (Orchard Collaboration: 7.3 vs. NinjaOne (Formerly NinjaRMM): 8.6) and user satisfaction (Orchard Collaboration: 97% vs. NinjaOne (Formerly NinjaRMM): 93%). Check their differences and similarities and discover which one outperforms the other. Likewise, think about how your business will look like in the future; will your business outgrow the app in the next couple of years?
In the event you want to quickly find the optimal Collaboration Software according to our review team we recommend you take a look at one of these solutions: monday.com, Wrike, Smartsheet.
Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
You shouldn’t expect just a wide array of functionalities and flexible pricing plans from a well-known Customer Support Software. Almost as important as main features is a trustworthy customer support. You want to guarantee that if you have any questions about Orchard Collaboration or NinjaOne (Formerly NinjaRMM), or you run into a problem, or maybe you’ll want to request a certain update or functionality beneficial to your company you can trust in a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you are able to enjoy personal training or at least an FAQ you can use.
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