Ooma Office
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Phone Scaling
- Web Admin
- Mobile App
- Virtual Receptionist
- Extension Dialing
- Conferencing
- Music On Hold
- Calls Auto-Forwarding
- Application Integrations
- Call Forwarding
- Internet Fax
- Voicemail & Greeting
- Voicemail to Email
- Multi-level IVR
- Toll-Free & Local Numbers
- Dial by Name Directory
- Caller ID Control
- Desk Phones
- Conference Phones
- Cordless Phones
- VoIP Headsets
- Analog Adapter
- Call Flip
- Call Park
- Intercom
- Call Logs
- International Calling
Pricing Info
Pricing Info
Ooma Office has small business and enterprise pricing with all-inclusive features and no contract. A money-back guarantee is available. Here’s an overview of its available plans below:
Small Business – $19.95/user/month
- All enterprise-grade features
Enterprise – By quote
- Custom communications solution
Hardware
Ooma Office also offers hardware packages that are priced according to individual business needs. Contact the vendor for complete pricing information.
Integrations
Integrations
Ooma can be integrated with the following tools:
- Google Gsuite
- Office365
- Salesforce
- MS Dynamics
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Slack, Traction on Demand, Marcel Hudson
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An affordable, robust, and advanced VoIP and security system designed for business and home use. Ooma Office is recommended for small to medium businesses, as well as freelancers operating in different industries. It provides the basic features that you'd ever need from a VoIP solution at a fraction of the cost.
Company Email
sales@oomacare.com
Contact No.
Company's Address
Ooma, Inc.
525 Almanor Avenue, Suite 200
Sunnyvale, CA 94085
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Almost as important as useful features and customer support quality are pricing options offered by Ooma Office and 8x8 Call Center. While price should not be the sole element it’s surely a significant thing to consider. You should look for a flexible pricing package that can be adjusted to your company size and easily scaled up when your company grows. You should be certain you don’t select pricing plans that include extra features that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can usually benefit from special pricing. You should also check out a free trial or demo of each solution to spend at least some time using it. It’s a valuable experience that doesn’t require you to invest any money and offers a solid overview of what it feels like to work with Ooma Office and 8x8 Call Center.
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