8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Polling
- Whiteboard
- Recording
- Video Conferencing
- Rights Management
- Reporting Tools
- Analytics
- Tele Conferencing
- Desktop Sharing
- Multi-webcam support
- Audio conferencing
- Customizable Presentations
- Content Library
- Event Management
- Messaging
- Chat
- Pre-recorded and Live videos combination
- Scalability Options
Pricing Info
Pricing Info
Onstream Media offers two enterprise pricing plans to choose from. Give the details a look, and select the best plan for your company:
Onstream Webinars – $49 per month
- Webinar Planning
- Webinar Capturing
- ROI Measurement
- Up to 300 participants per session
- Unlimited Sessions
Webcasting – By quote
- Dynamic Presentations
-
High Resolution Videos
-
Analytics
-
Customizable Players
-
High Quality Audio and Video Streaming
-
Unlimited Audience
Integrations
Integrations
Onstream Media integrates with the following business systems and applications:
- Gmail
- Webinara
- PayPal
- Telestream Wirecast
- MS Outlook
- Lnyc
- Marketo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanford University, HubSpot, Honda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Onstream Media has a set of flexible and efficient features which revolutionize your online interaction with your clients and help you market your product in a better way.
Company Email
info@onstreammedia.com
Contact No.
Company's Address
1291 SW 29th Ave.
Pompano Beach, FL 33069
USA
Onstream Media Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
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You shouldn’t expect exclusively a broad set of useful tools and flexible pricing packages from a credible Communications Software. Almost as essential as key features is a top-notch customer support. You want to make sure that in a situation where you have any questions about Onstream Media or 8x8 Call Center, or you face some problems, or perhaps you’ll want to request a specific update or feature beneficial to your company you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to profit from individual training or at the very least a knowledge base you can use.
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