What is better OnSIP or LiveAgent? Buying the ideal Customer Support Software product is all about comparing numerous solutions and determining the top software for your specific needs. Our proprietary process provides you with an instant look at the general rating of OnSIP and LiveAgent. For all round quality and performance, OnSIP scored 8.9, while LiveAgent scored 9.4. On the other hand, for user satisfaction, OnSIP earned 100%, while LiveAgent earned 99%.
Below you can also verify their functions, terms, plans, etc. to determine what software will be more suitable for your company. One key feature to evaluate is if the application lets you to enable and disable restrictions on different types of users to secure any confidential company data.
Those of you who are pressed for time or would like to get a Business Phone Systems recommendation from our team may want to take a look at these top choices for this year: Comcast Business VoiceEdge®, Axon Virtual PBX, RingCentral.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
It may not always be sufficient to simply compare OnSIP and LiveAgent against one another. Even though reliable tools, pricing and user comments are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards won by every solution. In many cases a less popular app may turn out to be an amazing choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which proves that despite smaller market presence it’s a significant contender to the solutions that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
