What is better OneDesk or Samanage? Reviewing products to find the best Help Desk Software does not always have to be difficult. On our review platform, you can easily match OneDesk and Samanage and quickly analyze their unique elements. We allow you to check their capabilities, supported devices, customer support, pricing rates, terms, and many more.
It's also possible to assess their overall score (8.2 for OneDesk vs. 8.9 for Samanage) and overall customer satisfaction level (99% for OneDesk vs. 98% for Samanage). Spend some time and assess your best alternatives and find out which one is ideal for your company. You should also consider the software company’s background; are they reliable and will they still be on the market in the future?
Currently, the best solutions in our Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Both OneDesk and Samanage were evaluated by a team of independent SaaS experts who carried out a thorough examination of all key elements of each software. Their total score was calculated using our unique SmartScore algorithm that calculates a separate partial score to each element like: main features, customer support, mobile support, security, customer satisfaction and media presence. Here at FinancesOnline we are aware that useful features are not the only thing essential to a company so we do our best to pay attention to all sides of a software prior to giving it a final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
