TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Campaign Management
- Document Linking and Management
- Sales and Project Milestone Tracking
- Search Tools for Data Mining
- Email and Mail Merging
- Customer Service Incident Management
- Sales Automation
- Marketing Management
- Contact Center
Pricing Info
Pricing Info
OnContact CRM offers both a monthly subscription and a one-time enterprise pricing license. There is also a great 14 day free trial that you can use to try out the key features of the software. You can easily sign up for OnContact free trial here.
OnContact Cloud CRM – $60/user/month (annual billing)
- Sales Automation
- Customer Service
- Marketing Automation
- Marketing Management
- Contact Center
- Mobile CRM
OnContact On-Premise CRM – $995/user
- All features
Integrations
Integrations
OnContact CRM integrates with the following business systems and applications:
- WorkWise ERP
- Intuit QuickBooks
- Microsoft Outlook
- Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Olympus Group, Marion, CBC Innovis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OnContact is the winner of our Expert's Choice Award. It supplies businesses a comprehensive CRM solution centralized on essential processes and workflows.
Company Email
info@oncontact.com
Contact No.
Company's Address
N80 W12878 Fond du Lac Ave.
Menomonee Falls, WI 53051
USA
OnContact Comparisons
Popular OnContact Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
When you research different CRM Software products you shouldn’t only analyze their list of features and offered pricing plans. Pay attention to the fact that the product should be adjusted to your needs and company so the more flexible their offer the better. Check what platforms are supported by OnContact and TeamSupport and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, because this might be a key element for many companies.
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