Compare OnContact vs. Zoho CRM

The perfect CRM Software is a solution that can handle your company’s specific demands. It is possible to identify which alternative works really with your enterprise if you review different products before you decide which one is the best. As an example, OnContact and Zoho CRM are scored at 8.0 and 9.5, respectively, for all round quality and performance. Similarly, OnContact and Zoho CRM have a user satisfaction rating of 100% and 96%, respectively, which suggests the general response they get from customers. Better yet, reach put to an existing user of the software and ask for their comments concerning the application in question. People who want to save some time or want a CRM Software recommendation from our team may want to examine these top choices for this year: Pipedrive, HubSpot CRM, Insightly.



Zoho CRM


OnContact screenshot Zoho CRM screenshot
Pricing Details


Our Score

8.8 ?

Our Score

9.5 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

96% ?





Pricing Type

Pricing Type

One-time payment | Annual Subscription Monthly payment | Annual Subscription
Full Review

Full Review

Product Info

Product Info

Winner of the Expert's Choice Award. OnContact CRM supplies businesses with a comprehensive CRM solutions centralized on essential processes and workflows.
A winner of 2015 Marketing Software Award. It lets you automate salesforce, track opportunities, forecast sales, efficiently manage contacts and much more.
Easy Links
Pricing Info

Pricing Info

OnContact CRM offers both a monthly subscription and a one-time enterprise pricing license. There is also a great 14 day free trial that you can use to try out the key features of the software. You can easily sign up for OnContact free trial here.

OnContact Cloud CRM – $60/user/month (annual billing)

  • Sales Automation
  • Customer Service
  • Marketing Automation
  • Marketing Management
  • Contact Center
  • Mobile CRM

OnContact On-Premise CRM – $995/user

  • All features

Zoho CRM offers a monthly or yearly pay-as-you-go service that you can cancel, upgrade/downgrade anytime. All major cards and bank or check transfer are accepted. There is also a great free trial plan that you can try out. These are the SMB and enterprise pricing plans to choose from:

Standard – $12/user/month (billed annually)

  • Sales Forecasting
  • Reports and dashboards
  • Document library
  • Roles and profiles
  • Mass email
  • Call center connectors
  • 100,000 records

Professional – $20/user/month (billed annually)

  • All Features from the Standard Plan
  • Email integration
  • Social CRM
  • Google AdWords integration
  • Workflow automation
  • Inventory management
  • Macros
  • Unlimited records

Enterprise – $35/user/month (billed annually)

  • All Features from the Professional Plan
  • Territory management
  • Custom applications
  • Custom buttons
  • Workflow approval processes
  • Page layouts
  • Custom modules
  • Multiple currencies

Ultimate – $100/user/month

  • All Features from the Enterprise Plan
  • Sandbox
  • Dedicated Database cluster
  • Priority support
  • Advanced customization
  • Advanced CRM analytics
  • Enhanced storage
Available Support

Available Support

Phone Live Support
Ticket Training
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Available Features

Available Features


  • Campaign Management
  • Document Linking and Management
  • Sales and Project Milestone Tracking
  • Search Tools for Data Mining
  • Email and Mail Merging
  • Customer Service Incident Management
  • Sales Automation
  • Marketing Management
  • Contact Center


Sales Force Automation
  • Lead Generation & Qualification
  • Pipeline Analysis
  • Sales Stage & Probability Analysis
  • Competitive Analysis
  • Real-Time Forecasting
  • Quota Management
Lead Management
  • Automate lead management process
  • Fast track lead to deal process
  • Capture leads from website
  • Import leads from trade shows, seminars, direct mail, etc.
  • Match sales-ready leads to the right sales people
  • Convert prospects into opportunities, accounts, and contacts with a single click
  • Sales processes as per own best practices (B2B & B2C)
Account Management
  • Single database
  • Customer data across products, geographies, account, and status
  • Parent-child relationships between customer accounts and their subsidiaries
  • Price quotes, sales orders and invoices
  • Purchase history to find cross-sell and up-sell opportunities
  • Loyalty programs
Effective Follow-up
  • Log important customer calls
  • Save customer meetings and calls in an intuitive calendar
  • Invite employees, leads and contacts to meetings and events
  • Manage recurring events by day, week, month and/or year
Website Integration with Forms
  • Create forms with no coding
  • Set rules to simplify lead distribution
  • Upload forms live instantly
  • Catch leads directly into your CRM
CRM Workflow Management
  • Workflow alerts while creating or modifying records
  • Associate tasks to the workflow rules with CRM records
  • Email notifications with templates and upon triggering a workflow rule
  • Auto schedule the workflow actions at pre-defined interval
  • Instant notifications to 3rd party applications via Webhooks
  • Custom Functions
  • Macros automate tasks
Sales Tracking
  • Sales Opportunity Management
  • Monitor sales opportunities across sales cycle
  • Import sales opportunities from third-party solutions and services
  • 360-degree view
  • Drag-and-drop customization wizard
  • Big deal alert
  • Sales pipeline and sales escalation process
  • Free Edition
  • Track records that are critical to your business based on your criteria
  • Stay on top of sales updates in real time
  • Identify cold prospects for a sales follow-up
  • Sort updates by users and modules
  • Sort records by record owner and module
  • Complete visibility based on last activity
Sales Forecasting
  • Revenue based on data within Zoho CRM
  • Create, assign and revise sales quotas
  • Assess individual and team performance
  • Forecast accuracy against commit amounts
  • Fully customizable forecast reports and dashboards
  • Business Card View
  • Quick glance at important details of the contact without scrolling or searching
  • Customize fields
  • Captures, collates and distributes customer email activity within your CRM
  • Get notification and reply to customer emails within CRM
  • Intuitively scans your mailbox and displays only relevant emails
  • Send emails via your favorite mail client
  • Get a copy of the email linked to the right lead or contact in CRM
  • Link prospect and customers emails with your CRM data
  • Share emails from prospects based on your own rules
  • Create mail merge templates for different modules
  • Get updated user info in merged documents
  • Manage templates in secured folders
Document Library
  • Role-based folders, sub-folders
  • Share collateral to your salespeople
  • Send documents from your CRM
  • One document can have multiple versions
  • Quick feedback from colleagues to improve document
Social CRM
  • View social interactions of your brand with prospect
  • Reply to direct messages, likes and mentions via your brand’s social profile
  • Engage future prospects from within the social stream
  • Stay tapped on customer’s interests and updates
  • Comment or like them inside CRM
Mobile CRM
  • Real time access to customer data
  • Receive sales alerts
  • Search customers nearby, create tasks
  • Capture trade show leads directly into Zoho CRM
  • Digitalize and save business cards on your iPhone
CRM for Google Apps
  • Custom Modules, API, Webhooks and Custom Functions
  • Create campaigns, email marketing & autoresponders
  • Enable security controls, organizational hierarchy & territories
Pricing Details

Pricing Details

Learn more about OnContact pricing Learn more about Zoho CRM pricing
Email Address

Email Address
Vendor's Address

Vendor's Address

N80 W12878 Fond du Lac Ave.
Menomonee Falls, WI 53051
4141 Haciendra Drive
Pleasanton, CA 94588
Contact No.

Contact No.

+1-800-490-9010 +1-888-900 9646


USA, UK, Canada, International USA, UK, Canada, International
Devices Supported

Devices Supported

Available Integrations

Available Integrations

OnContact CRM integrates with the following business systems and applications:

  • WorkWise ERP
  • Intuit QuickBooks
  • Microsoft Outlook
  • Gmail

You can extend Zoho CRM by integrating it with some of the following applications:

  • Zoho Mobile Edition
  • Zoho Email
  • Zoho Projects
  • Zoho Apps
  • Google Apps
  • Gmail
  • Microsoft Outlook
  • QuickBooks
  • MailChimp
  • Contactology
  • Coconect
  • Constant Contact
  • Zopim
  • Twitter
  • Facebook
  • vWorkApp
  • ClickDesk
  • ExactTarget
  • HelpOnClick
  • gUnify
  • OneSaaS
  • Socket
  • GetResponse
  • Wufoo
  • SimplyCast
  • CloudWork
  • Unbounce
Prominent Customers

Prominent Customers

Olympus Group, Marion, CBC Innovis ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
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Popular Alternatives

Popular Alternatives



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It may not always be enough to just compare OnContact and Zoho CRM with one another. While reliable tools, pricing plans and customer comments are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards claimed by every service. Frequently a less dominant service may turn out to be a good choice that was a winner of many industry awards such as our Supreme Software Award which reveals that regardless of lesser market presence it’s a worthy rival to the solutions that dominate the market.