What is better NinjaOne (Formerly NinjaRMM) or SafeSoft Solutions? There are many Customer Support Software products in the market today. The best way to find out which service fits your needs best is to compare them side by side. For instance, here you can examine NinjaOne (Formerly NinjaRMM) and SafeSoft Solutions for their overall score (8.6 vs. 7.2, respectively) or their user satisfaction rating (93% vs. N/A%, respectively).
You can even examine their features and pricing terms and other valuable facts below. When matching products be sure to examine their similar advantages and mark their disparities to have a clearer picture of both deals. Similarly, keep in mind to evaluate other features such as security, backup, intuitiveness, and customer service.
People who want to save some time or would like to get a IT Service Software recommendation from our experts may want to try out these top choices for this year: LiveAgent, Freshservice, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
You should pay attention to the fact that even though both NinjaOne (Formerly NinjaRMM) and SafeSoft Solutions may offer an excellent set of features every software could be designed for a different company size. If you are comparing features you should pay attention to a business size they are aimed at. Certain functionalities might scale up with no problem for big enterprises but if you run a small or medium company it’s often more sensible to refrain paying for advanced functionalities that you may never actually use.
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