What is better NinjaOne (Formerly NinjaRMM) or Remedyforce? You have such a wide range of Help Desk Software choices in today’s state of that industry that selecting the best product may be frustrating. On our comparison page, you can easily assess the features, terms and conditions, available plans, and more details of NinjaOne (Formerly NinjaRMM) and Remedyforce.
You can compare their score (8.6 for NinjaOne (Formerly NinjaRMM) vs. 8.1 for Remedyforce) and user satisfaction level (93% for NinjaOne (Formerly NinjaRMM) vs. 83% for Remedyforce). The scores and ratings give you a general idea how both these software products perform. In addition, check if the software can integrate with the company’s current business apps to promote greater productivity.
In case you you need to quickly decide on the top IT Service Software according to our review team we advise you examine the following solutions: Freshservice, LiveAgent, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
No Help Desk Software will be perfect enough to cater to all the needs of a specific team. Even though main features of NinjaOne (Formerly NinjaRMM) and Remedyforce should matter you should also thoroughly examine the integrations offered by every solution. Quote frequently your team will already be using some other SaaS software in your company and it’s definitely more beneficial to go with solutions that integrate well with each other. With that approach you will be able to be certain of an effortless exchange of information between your teams and apps, which can significantly reduce time devoted to migrating between one app and the other.
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