What is better NinjaOne (Formerly NinjaRMM) or Pluck? You have such a huge number of Customer Support Software solutions in today’s state of that industry that choosing the right product can be overwhelming. On our comparison page, you can actually compare the functions, pricing terms, available plans, and more details of NinjaOne (Formerly NinjaRMM) and Pluck.
You can also evaluate their score (8.6 for NinjaOne (Formerly NinjaRMM) vs. 7.5 for Pluck) and user satisfaction level (93% for NinjaOne (Formerly NinjaRMM) vs. 93% for Pluck). The scores and ratings give you a solid idea how these two software products perform. In addition, find out if the software can integrate with the company’s current business apps to promote greater productivity.
In the event you want to quickly decide on the best IT Service Software according to our experts we advise you try out these products: LiveAgent, Zendesk, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Mattel, L'Oreal, Walgreens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Pluck provides a collection of community apps for the management of online reviews and ratings.
Almost as essential as functionalities and user support level are pricing packages offered by NinjaOne (Formerly NinjaRMM) and Pluck. While price should not be the only factor it’s without a doubt a significant thing to consider. You should expect a flexible pricing package that can be matched with your team size and painlessly scaled up if your team expands. You should be certain you don’t opt for packages that include extra functionalities that you won’t use and always make an effort to contact with the vendor directly as enterprises can usually benefit from more affordable prices. You should also try out a free trial or demo of each product to spend at least some time working with it. It’s a useful experience that doesn’t need you to spend any money and gives you a reliable overview of what it feels like to work with NinjaOne (Formerly NinjaRMM) and Pluck.
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