What is better NinjaOne (Formerly NinjaRMM) or Device42? When scouting for the appropriate IT Asset Management Software for your business it is recommended that you review the features, rates, as well as other critical information regarding the product and vendor. Here, you are able to see the parallels and disparities between NinjaOne (Formerly NinjaRMM) (overall score at 8.6 and user satisfaction at 93%) and Device42 (overall score at 8.7 and user satisfaction at N/A%).
You can also examine their particulars elements, like functions, plans, pricing, terms and conditions, etc. Similarly, analyze the terms closely for information on hidden costs, such as, setup fees, separate support plan, upgrade fees, disk space fees, and others.
We are aware that not all businesses have enough time to try out a wide range of different solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the IT Service Software category are: LiveAgent, Zendesk, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Device42 offers access to its RESTful API, which developers can utilize for custom programming, whose dedicated documentation they can find on the website. Additionally, Device42 supports integrations with the following:
JIRA
ServiceNow
Cherwell
SAML
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Atlassian, Mercedes-Benz, Verizon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An accurate and automated IT asset management software.
Please note that even though both NinjaOne (Formerly NinjaRMM) and Device42 may have an outstanding set of features each app may be created for a different company size. If you are analyzing various solutions you should give some attention to a company type they are aimed at. Specific functionalities might scale up with no problem for large enterprises but if you run a small or medium business it’s usually more sensible to stay away from paying for customized functionalities that you may never actually use.
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