What is better Device42 or SysAid? There is a wide range of IT Asset Management Software products in the market these days. The best way to find out which one fits your needs best is to examine them side by side. For instance, here you can assess Device42 and SysAid for their overall score (8.7 vs. 9.2, respectively) or their user satisfaction rating (N/A% vs. 98%, respectively).
You can also examine their features and pricing terms as well as other useful facts below. When matching products make sure to examine their similar functions and mark their distinctive elements to obtain a clearer picture of both deals. Likewise, bear in mind to check secondary issues such as security, backup, ease-of-use, and customer support.
We did our best to review all popular IT Asset Management Software services offered on the market, but among all the ones we reviewed these three deserved our special attention: Salesforce Service Cloud, ServiceNow Asset Management, monday.com.
Device42 offers access to its RESTful API, which developers can utilize for custom programming, whose dedicated documentation they can find on the website. Additionally, Device42 supports integrations with the following:
JIRA
ServiceNow
Cherwell
SAML
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Atlassian, Mercedes-Benz, Verizon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An accurate and automated IT asset management software.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
You should keep in mind that even though both Device42 and SysAid may offer an excellent range of features every app could be created for a different business size. If you are analyzing various solutions you should pay attention to a business type they are catering to. Specific functionalities might scale up well for big enterprises but if you have a small or mid-sized business it’s usually more sensible to stay away from paying for advanced features that you might never use.
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