What is better NinjaOne (Formerly NinjaRMM) or Deskpro? When you need a reliable Help Desk Software product for your organization you must take time to evaluate different alternatives. It doesn’t have to be tricky, and can be as quick as matching their traits in a table like the one below. You will also get a good idea how each product functions. For example, on this page you can find NinjaOne (Formerly NinjaRMM)’s overall score of 8.6 and compare it against Deskpro’s score of 7.3; or NinjaOne (Formerly NinjaRMM)’s user satisfaction level at 93% versus Deskpro’s N/A% satisfaction score.
The comparison will allow you to identify the strengths and weaknesses of each software, and choose which fits you requirements better. Aside from the robust features, the solution which is simple and intuitive is always the better choice.
Users who don't have much time or want a IT Service Software suggestion from our experts might want to investigate these top choices for this year: Zendesk, Freshservice, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
Every time you research different Help Desk Software software you shouldn’t simply explore their features list and provided pricing plans. Keep in mind the app must be matching your needs and company so the more flexible their offer the better. Learn what platforms are supported by NinjaOne (Formerly NinjaRMM) and Deskpro and make sure you will obtain mobile support for whatever devices you use in your company. You should also find out which languages and countries are supported, because this might be a key element for many businesses.
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