What is better NinjaOne (Formerly NinjaRMM) or BOSSDesk? There is a wide range of IT Asset Management Software products out there these days. The ideal way to find out which product fits your needs best is to evaluate them side by side. As an example, here you can assess NinjaOne (Formerly NinjaRMM) and BOSSDesk for their overall score (8.6 vs. 7.3, respectively) or their user satisfaction rating (93% vs. N/A%, respectively).
It’s also possible to examine their capabilities and pricing conditions as well as other valuable data below. When matching products make sure you check their similar functions and mark their distinctive elements to get a clearer picture of both deals. Likewise, bear in mind to check other features including security, backup, intuitiveness, and customer service.
We realize that not all companies have the time to examine a large number of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the IT Service Software category are: Zendesk, Freshservice, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
BOSSDesk offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Both NinjaOne (Formerly NinjaRMM) and BOSSDesk were tested by a team of reliable SaaS experts who prepared a full analysis of all core aspects of each solution. Their ultimate rating was calculated with unique SmartScore algorithm that calculates an individual partial score to each element like: main functionalities, client support, mobile device support, security, client satisfaction and market presence. We realize useful features are not the only thing crucial to a business so we do our best to pay attention to all sides of a solution before calculating its final rating.
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