8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- One or several presenters
- Chat feature
- Display of keynotes and documents
- Webinar recording
- Video demonstration
- Screen sharing
- Branding
- Statistics
- Paid webinars
- Auto webinars
Pricing Info
Pricing Info
MyOwnConference offers the following basic and enterprising plans:
Trial
- One Room
- 20 Participants
- 2 attendees broadcast
- 100 subscribers
- Storage: 500 Mb
- Recording time: 20 minutes
- Recording quality: SD, HD
€30/month or €25/month billed yearly
- One Room
- 60 Participants
- 10 attendees broadcast
- 500 subscribers
- Storage: 5 GB
- Recording time: Unlimited
- Recording quality: SD – Full HD
€60/month or €50/month billed yearly
- Unlimited Rooms
- 75 Participants
- 10 attendees broadcast
- 1,500 subscribers
- Storage: Unlimited
- Recording time: Unlimited
- Recording quality: SD – Full HD
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
No info available
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comfortable, premium-quality platform for webinars, online training and web conferencing with many features and affordable rates.
Company Email
contact@myownconference.com
Contact No.
Company's Address
Akovana, Ltd., Vilnius, Lithuania
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
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No Communications Software will manate to solve all the needs of a company. While core functionalities of MyOwnConference and 8x8 Call Center are important you should also carefully examine the integrations supported by a given service. In many cases your team will already be using various kinds of B2B software in your company and it’s much better to go with products that integrate well with one another. If you do that you can guarantee a reliable transfer of information between your teams and services, which can considerably reduce time spent on migrating between one app and the other.
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