MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare MightyCall vs Vision Helpdesk

What is better MightyCall or Vision Helpdesk? Comparing MightyCall and Vision Helpdesk, you can easily see which Customer Support Software product is the more suitable choice. This ensures that your organization will be able to choose most productive and effective program. You can study the specifics, for example available tools, pricing, plans offered by each vendor, offer stipulations, etc.

We also let you evaluate their general scores to know which one seems to be more beneficial for your firm. MightyCall has 8.5 points for overall quality and 97% rating for user satisfaction; while Vision Helpdesk has 9.2 points for overall quality and 99% for user satisfaction. Likewise, you can also check which software business is more reliable by sending an email inquiry to both and find out which one replies faster.

We realize that not all people have enough time to test a wide range of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the VoIP Software category are: Slack, 8×8 VoIP Phone Service, RingCentral.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call Forwarding
  • Local, Toll-Free, or Vanity Number or Port Existing Number
  • Voicemail
  • Custom Call Menus
  • “Contact Us” Widget
  • Click-to-Call Widget
  • Activity Dashboard
  • Free Mobile Apps for iOS and Android
  • Activity Queue
  • Click-to-Call Widget for WordPress
  • Social Media Tracker
  • 24 hour Auto Attendant/Virtual Receptionist
  • Transfer Calls
  • International Forwarding for Extensions
  • SMS
  • Ring Groups & Group Call Alerts
  • Custom Extensions/Dial by Extension
  • Voicemail to Text Transcriptions
  • Separated Voicemail per Employee
  • Integrated To-Do List
  • Email and Task Tracker
  • Integration API

Pricing Info

MightyCall offers three SMB and enterprise pricing plans for users to choose from to cater to their specific needs.

Upgrades/Downgrades are possible at any point in time. There is also a full tour available that lets you see the software in action first. You can easily schedule a MightyCall live presentation here.

In addition, the company doesn’t impose any long-term contractual obligations, and offers a 7-day free trial and a flexible, 30-days money return policy.

Take a look at the pricing details and select the best plan for your company:

Basic – $19.99/month

  • 1000 Talk minutes
  • 2 Toll-free or local number
  • Unlimited users

Standard – $39.99/month

  • Unlimited calling
  • 5 Toll-free or local numbers
  • Unlimited users
  • Call recording
  • Voice to Text transcription
  • Deskphone & Softphone support

Ultimate – $99.99/month

  • Unlimited calling
  • 10 Toll-free or local numbers
  • Unlimited users
  • Call recording
  • Voice to Text transcription
  • Deskphone & Softphone support
  • API

All plans include:

  • Unlimited Extensions
  • Unlimited Text messages
  • Vanity Number
  • Auto-attendant
  • Voicemail to email
  • Business Hours
  • Custom Greetings
  • Caller ID
  • Conference Calls
  • Activity Queue
  • Web-phone
  • Social media integration
  • Web widgets

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Aquaria Guru, NMF Ionic Friction Reducer, UI Stencils, Boke Bowl

Integrations

MightyCall supports integrations with the following business systems and applications:

  • Yola
  • GoDaddy
  • Wix
  • Parallels
  • Basekit
  • Ecwid
  • IBS Group
  • Mastertelekom
  • Group Upiter
  • The Intersvyaz Group
  • Ekspilayn
  • OBIT
  • Vec.md
  • MicroTest
  • Lanka
  • Teleopti
  • Terrasoft
  • LuxBase
  • Medical Group
  • MADIV
  • Imtradex GmbH

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.

Company Email

support@mightycall.com

Contact No.

Company's Address

1424 4th Avenue, 900
Seattle, Washington
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

In the event you continue having second thoughts about which service will work best in your case it may be a good idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular each product is and how large is its online presence. For example MightyCall Twitter account has currently 1573 followers. At the same time Vision Helpdesk Twitter is followed by 1653 users.

Page last modified