What is better MiCloud Business or Vivantio? Different companies require different types of Customer Support Software. To understand well which one meets your needs, consider comparing various options feature by feature along with their terms and costs. Likewise, you can get a quick idea of their overall performance and customer feedback by checking our smart scoring system.
The results are: MiCloud Business (8.9) vs. Vivantio (8.4) for overall quality and usefulness; MiCloud Business (91%) vs. Vivantio (93%) for user satisfaction rating. Check out their strong and low points and find out which software is a better option for your company. One simple but effective tip is to list the strengths and weaknesses of both solutions next to each other and see which app is better.
We did our best to review all popular VoIP Software solutions offered out there, but among all the ones we reviewed these three caught our special attention: Slack, RingCentral, 8×8 VoIP Phone Service.
Outlook, G Suite, and CRM platforms such as Salesforce Sales Cloud Lightning Professional, Infusionsoft, Zoho CRM, SugarCRM, Oracle Sales Cloud, and help desk platforms such as Zendesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An integrated, unified, comprehensive communications platform for call collaboration, communications, and multimedia
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
All the data, details and statistics that we presented in this analysis were collated from official company pages, promotional content available online, actual experience from real customers as well as our own direct use of every service by an expert. We do our best to extensively analyze every service, as a result we not only analyze it on our own, but we also correlate our findings with views of other members from the B2B community.
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