What is better MetaCaseDesk or iHelpDesk? If you wish for an efficient Help Desk Software product for your business you need to invest time and compare different alternatives. It doesn’t have to be difficult, and can be as straightforward as matching their features in a table like the one below. You will also get a brief idea how each product functions. For instance, on this page you can check MetaCaseDesk’s overall score of 8.0 and compare it against iHelpDesk’s score of 6.5; or MetaCaseDesk’s user satisfaction level at 100% versus iHelpDesk’s 100% satisfaction score.
The contrast will help you see the pros and cons of each software, and choose which matches your requirements better. Aside from the rich features, the application which is simple and intuitive is always the better product.
Those of you who are pressed for time or would like to get a Help Desk Software suggestion from our experts might want to try out these top choices for this year: Salesforce Service Cloud, Freshdesk, Zendesk.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
In the event you continue having second thoughts about which solution will be best for your company it might be a good idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular a given app is and how extensive is its online presence. For instance MetaCaseDesk Twitter account has currently 48 followers. At the same time iHelpDesk Twitter is followed by 1 people.
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