What is better MetaCaseDesk or Cayzu? When selecting the appropriate Help Desk Software for your company it is suggested that you assess the characteristics, prices, and other essential details regarding the product and vendor. Here, you can examine the parallels and discrepancies between MetaCaseDesk (overall score at 8.0 and user satisfaction at 100%) and Cayzu (overall score at 8.2 and user satisfaction at 100%).
You may also look at their unique details, like services, plans, pricing, conditions, etc. Similarly, analyze the terms closely for information on hidden costs, such as, installation, separate support plan, upgrade fees, cloud storage fees, and more.
In case you you want to quickly identify the top Help Desk Software according to our review team we suggest you check out the following products: Freshdesk, Zendesk, Salesforce Service Cloud.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
Code Firefox, Hamilton Insurance, US DataVault, Corporate Backup
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cayzu is a cloud-based help desk platform with a smart ticket system and robust customer support tools. The platform helps you track tickets and conversations, allowing you to manage support inquiries from one cloud-based portal. Automated rules and workflows also organize your support ticket queue, so you can provide faster, more efficient customer service.
You don’t want only a broad set of functionalities and flexible pricing from a well-known Help Desk Software. Almost as important as core features is a trustworthy customer support. You want to guarantee that if you have any questions about MetaCaseDesk or Cayzu, or you struggle with some problems, or maybe you’ll need to ask for a specific revision or functionality useful to your company you can count on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are offered. It’s also a significant advantage if you can profit from individual training or at the very least an FAQ you can use.
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