What is better ManageEngine ServiceDesk Plus or Claritysoft? Assessing products for the top CRM Software doesn't have to be difficult. On our review platform, we enable you to match ManageEngine ServiceDesk Plus and Claritysoft and promptly see their differences. We allow you to examine their features, supported devices, support service, pricing rates, terms, plus more.
You can also examine their overall score (8.7 for ManageEngine ServiceDesk Plus vs. 8.0 for Claritysoft) and overall customer satisfaction level (100% for ManageEngine ServiceDesk Plus vs. 100% for Claritysoft). Take your time and examine your best alternatives and determine which one is best for your company. Likewise, you must consider the software vendor’s background; can they be relied upon and will they still be around a few years from now?
In case you you have to quickly find the more reliable Service Desk Software according to our review team we advise you examine the following services: LiveAgent, Zendesk, Freshservice.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Almost as important as functionalities and customer support level are pricing plans offered by ManageEngine ServiceDesk Plus and Claritysoft. Although cost should not be a deciding aspect it’s definitely a significant thing to think about. You should look for a flexible pricing plan that can be matched with your business size and effortlessly scaled up every time your company develops. You should be certain you don’t choose packages that have extra tools that you won’t use and always try to get in touch with the vendor directly because enterprises can often benefit from special pricing. You should also try out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to spend any money and offers a reliable overview of what it’s like to work with ManageEngine ServiceDesk Plus and Claritysoft.
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