What is better ManageEngine Remote Access or Atera? A great way to find the appropriate Customer Support Software product for your firm is to match the solutions against each other. Here you can compare ManageEngine Remote Access and Atera and see their functions compared in detail to help you select which one is the superior product.
Also, you can review their overall ratings, for instance: overall score (ManageEngine Remote Access: 8.9 vs. Atera: 9.0) and user satisfaction (ManageEngine Remote Access: 97% vs. Atera: 100%). Check their varying features and similarities and discover which one outperforms the other. Moreover, anticipate the state of what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
We did our best to prepare reviews of all popular Remote Support Software services offered out there, but among all the ones we reviewed these three caught our special attention: ScreenConnect, Atera, Zendesk.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Almost as crucial as features and customer support responsiveness are pricing packages provided by ManageEngine Remote Access and Atera. Although price should not be the sole aspect it’s definitely an important thing to consider. You should count on a flexible pricing package that can be adjusted to your company size and easily scaled up if your team develops. Be sure that you don’t select pricing plans that have extra tools that you won’t use and always make an effort to contact with the vendor directly because enterprises can frequently count on more affordable prices. You should also try out a free trial or demo of every product to spend at least some time using it. It’s a valuable experience that doesn’t ask you to pay any money and gives you a solid overview of what it feels like to work with ManageEngine Remote Access and Atera.
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