What is better Logicalware MailManager or Intercom? To make sure you get the most useful and productive Customer Support Software for your business, you have to compare products available on the market. For instance, here you may match Logicalware MailManager’s overall score of 7.3 against Intercom’s score of 8.9. You can also compare their general user satisfaction: Logicalware MailManager (100%) vs. Intercom (96%).
In addition, you can review their pros and cons feature by feature, including their offered terms and rates. By comparing products you are sure that you select the right software for your business. It’s clear you should know your specific needs to realize which solution addresses those needs.
We did our best to review all popular Customer Support Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk Omni, Freshdesk.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
The products examined on this page are merely a small sample of our entire Customer Support Software category and you should remember that there may be more reliable solutions available. If you would like to make sure you make the optimal decision for your business we definitely suggest that you compare more products first. You can also consider to study our top 10 Customer Support Software ranking to learn which services are in the current year the highest-ranking ones and dominate the market.
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