What is better Logicalware MailManager or eTollFree? You can use our scoring system to give you a general idea which Customer Support Software product is better for your business. For overall product quality, Logicalware MailManager earned 7.3 points, while eTollFree received 7.1 points. At the same time, for user satisfaction, Logicalware MailManager scored 100%, while eTollFree scored N/A%.
Details about their features, tools, supported platforms, customer service, plus more are provided below to give you a more precise assessment. Remember to purchase only the functions your business requires to avoid wasting money for features that are unnecessary.
Our experts made sure to prepare reviews of all popular Customer Support Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Freshdesk Omni.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
eTollFree offers several SMB and enterprise pricing plans for users to choose from. Custom plans for virtual local phone number service, predictive dialer system custom pricing, and wholesale VoIP termination rates are also available. Here are the details:
Toll Free Number Service
99¢/month
Plus 3.5¢/minute/completed call
833 Toll-Free Numbers – Search, Reserve, and Set Up 833 Toll-Free Numbers for Free
Pay The Same Monthly Rate 99¢/month
Forwarding Options:
Home Telephone Lines
Business Line
Fax to E-mail
Voice-Mail
Voice-Mail to E-mail
Auto Attendant
International Numbers
VoIP Extensions
Call Screening
Voicemail
Conference Calling
Predictive Dialer
1.5¢/min – Inbound Calling Rate
1¢/min – Outbound Calling Rate
Call Recording
Unlimited Bandwidth
Unlimited Users
24/7 Tech Support
Note that there is also a $99 additional monthly fee for hosting.
If you are still having second thoughts about which product will be best in your case it may be a sensible idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular a given solution is and how extensive is its online presence.For example, if you check Logicalware MailManager LinkedIn account you’ll see that they are followed by 99 people. In case of eTollFree the amount of followers on their LinkedIn page is 0.
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