What is better LivePerson or Salesforce CRM? To ensure that you acquire the most effective and productive CRM Software for your firm, you need to compare products available on the market. For example, here it is possible to match LivePerson’s overall score of 8.8 against Salesforce CRM’s score of 9.7. You can even evaluate their general user satisfaction: LivePerson (100%) vs. Salesforce CRM (N/A%).
Moreover, you can review their good and bad points feature by feature, including their contract conditions and rates. By comparing products you are more likely to select the right software for your business. It goes without saying you should know your unique needs to realize which solution matches those needs.
People who are pressed for time or need a Live Chat Software advice from our experts might want to examine these top choices for the current year: Zendesk, Pipedrive, Vision Helpdesk.
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
You should keep in mind that even though both LivePerson and Salesforce CRM may offer an excellent array of features each app might be designed for a different company size. If you are analyzing various solutions you should give some attention to a company size they are meant for. Some functionalities might scale up efficiently for large enterprises but if you own a small or medium business it’s usually better to refrain paying for customized functionalities that you might never actually use.
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