What is better LiveHelpNow or Deskero? It’s easy to our scoring system to provide you with a general idea which Customer Support Software product is more suitable for your company. For overall product quality, LiveHelpNow earned 7.3 points, while Deskero gained 8.0 points. Meanwhile, for user satisfaction, LiveHelpNow scored N/A%, while Deskero scored N/A%.
Specifics of their characteristics, tools, supported platforms, customer support, and more are provided below to help you get a more precise review. Keep in mind to choose only the tools your business requires so as not to waste resources for functions that are unnecessary.
We did our best to review all popular Help Desk Software products that you can find on the market, but among them these three deserved our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
No Customer Support Software will manate to solve all the needs of a company. Even though main features of LiveHelpNow and Deskero should matter you should also carefully study the integrations supported by every product. Very often you will already be making use of various kinds of SaaS software in your company and it’s definitely wiser to opt for services that integrate well with one another. If you do that you will be able to guarantee a reliable exchange of information between your teams and apps, which can really reduce time wasted on migrating between one solution and the next.
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