What is better LiveAgent or SurveyExpression? Getting the best CRM Software product is all about assessing various solutions and figuring out the top program for your specific needs. Our proprietary system will give you a brief look at the general rating of LiveAgent and SurveyExpression. For overall quality and performance, LiveAgent scored 9.4, while SurveyExpression scored 7.4. On the other hand, for user satisfaction, LiveAgent earned 99%, while SurveyExpression earned N/A%.
Below you can also check their features, terms, plans, etc. to find out which program will be more suitable for your needs. An important aspect to check is whether the app lets you to enable/disable permissions on different types of users to secure any sensitive business data.
Our team put a lot of effort to review all popular Help Desk Software products available out there, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
If you are still having doubts about which solution will be best for your company it may be a sensible idea to examine each service’s social metrics. Such metrics are usually a way to see how popular every software is and how large is its online presence. For instance, in case of Facebook LiveAgent has 5047 likes on their official page while SurveyExpression profile is liked by 103 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
