What is better LiveAgent or Goverlan Reach? Assessing products to find the best Customer Support Software need not be hard. On our review platform, you can easily match LiveAgent and Goverlan Reach and immediately analyze their varying features. We allow you to examine their uniqe benefits, supported devices, level of support, costs, terms, and more.
You may also assess their overall score (9.4 for LiveAgent vs. 7.3 for Goverlan Reach) and overall customer satisfaction level (99% for LiveAgent vs. 89% for Goverlan Reach). Devote time to review your best alternatives and find out which one is best for your company. Similarly, you have to check the software company’s business viability; can they be relied upon and will they still be operating in a few years time?
We are aware that not all businesses have enough time to test a wide range of different solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
If you continue having second thoughts about which product will work best for your business it may be a good idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular a given product is and how big is its online presence. For instance, in case of Facebook LiveAgent has 5047 likes on their official page while Goverlan Reach profile is liked by 136 people.
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