What is better Live2Support or Deskun? Different companies require different types of Help Desk Software. To find out which one meets your requirements, think of comparing various solutions feature by feature an taking into consideration their conditions and costs. Similarly, you will get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Live2Support (8.1) vs. Deskun (8.0) for overall quality and performance; Live2Support (100%) vs. Deskun (100%) for user satisfaction rating. Check out their high and weaker points and find out which software is a better option for your company. An effective, simple tip is to list the pros and cons of both solutions next to each other and find out which solution comes on top.
In case you you have to quickly decide on the best Help Desk Software according to our review team we recommend you take a look at one of these services: Salesforce Service Cloud, Freshdesk, Zendesk.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
All the data, facts and reviews that we shared in this comparison were collated from official company websites, marketing materials available online, real-life experience from real clients as well as our personal direct use of each solution by a professional reviewer. We do our best to thoroughly study each solution, therefore we not only test it on our own, but we also compare our findings with opinions of other people from the SaaS community.
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