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Compare Lifesize vs ClickDesk

What is better Lifesize or ClickDesk? When you need an efficient Communications Software product for your enterprise you need to invest time and assess various options. It doesn’t have to be complicated, and can be as simple as matching their traits in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can see Lifesize’s overall score of 9.0 and compare it against ClickDesk’s score of 8.6; or Lifesize’s user satisfaction level at 97% versus ClickDesk’s 100% satisfaction score.

The contrast can help you see the good and bad points of each application, and make up your mind on which one matches your requirements better. Aside from the rich features, the solution that is easy to understand and use is always the better product.

Our team put a lot of effort to prepare reviews of all popular Video Conferencing Software products offered on the market, but among them these three caught our special attention: Zoom, Lifesize, Skype.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $12.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 4K UHD Video Conferencing
  • Global Audio Conferencing
  • Web-Based Admin Console
  • Built-In Directory
  • Connect via Desktop, Mobile, and Browser-Based App
  • Interoperable to Play with Other Systems
  • Easy Administration Designed with IT Mind
  • Global Reliability with Secure Encryption
  • Record and Share Video Calls
  • Wireless Screen Sharing with Apple AirPlay Integration
  • Software, Hardware, Equipment, and Device for Every Type of Meeting Space

Pricing Info

Lifesize offers SMB and enterprise pricing plans for organizations and meeting rooms of all sizes. These are bundled packages that you can avail yourself through an annual contract. You are given the option to choose which features you want to include in your plan as well as equip your virtual meeting rooms with smart conference room systems by selecting from a range of conference room cameras, phones, and accessories. Here are the details:

 

• Lifesize Enterprise starts at $12.95 /user/month

• Lifesize Plus starts at $14.95 /user/month

• Lifesize Standard starts at $16.95 /user/month

 

 

With every plan, you get the collaboration features you use everyday, at no additional cost:

 

• Unlimited video conferences

• Downloadable desktop and mobile apps

• Secure encryption set by default

• Unlimited meeting duration

• Free, browser-based web app

• Two-way and group chat with popular chat integrations

• Centralized, name-based directory

• Online reporting and account management

• Email and calendar scheduling

Equip your meeting rooms with smart conference room systems

  • Lifesize offers a range of conference room cameras, phones and accessories designed to fit any meeting space. With a Device Software Subscription, you connect your meeting room to your Lifesize account and experience:
    • Hardware support with advanced replacement
    • Centralized device management
    • System and status reporting
    • Real-time alerts and health monitoring
    • Customization of the Lifesize Phone HD
    • Automatic system software updates
    • Presence-enabled directory
    • Automatic directory synchronization
    • NAT/Firewall traversal
    • Calendar integration
    • Click-to-call dialing
    • Guest calling

If you need a smaller or custom bundle, or prefer an annual plan, please contact the vendor.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Standford University, eBay, Netflix

Integrations

Lifesize integrates and interoperates with the following applications, video systems, and infrastructures:

  • Skype for Business
  • Microsoft Lync, Lync Online
  • IBM Cloud
  • IBM Sametime
  • Avaya
  • Cisco
  • Polycom
  • Radvision
  • HipChat
  • Slack
  • Outlook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A suite of highly-interoperable video conferencing and virtual meeting room solutions that enhance communication, collaboration, and productivity.

Company Email

pr@lifesize.com

Contact No.

Company's Address

Lifesize, Inc.
1601 S. MoPac Expy Suite 100
Austin, Texas 78746
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $13.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live chat features
  • Guaranteed 99.95% uptime
  • Helpdesk software
  • Intuitive web chat panel
  • Easily manage simultaneous conversations and tickets
  • Easy setup
  • Beautiful and customizable
  • Take chats on IM
  • For people on the go
  • ClickDesk video chat
  • Integrated helpdesk ticket management
  • Multiple departments
  • Unique subdomain
  • Ticket automation
  • Integrate Facebook and Twitter automatically
  • Chat reports and performance graphs
  • Live-chat reports
  • Chat history and transcripts
  • Graphs and filters
  • Agent performance
  • Real time visitor engagement
  • Drive customer happiness
  • Increase conversions
  • Social toolbar

Pricing Info

Pricing is available per agent per month.

Monthly:

  • Lite – $19.99
  • Pro – $29.99
  • Enterprise – $79.99

1 year (15% off):

  • Lite – $16.99
  • Pro – $21.99
  • Enterprise – $67.99

2 years (33% off):

  • Lite – $13.99
  • Pro – $16.99
  • Enterprise – $53.99

Team plans

Monthly:

  • Professional – $64.99
  • Growing Business – $124.99
  • Enterprise – $349.99

1 Year (15% off):

  • Professional – $55.99
  • Growing Business – $106.99
  • Enterprise – $297.99

2 Years (33% off):

  • Professional – $43.99
  • Growing Business – $83.99
  • Enterprise – $233.99

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Agile CRM, Quorum, NetStock

Integrations

  • WordPress
  • Joomla
  • Shopify
  • PrestaShop
  • CS Cart
  • Bigcommerce
  • OpenCart
  • osCommerce
  • Magento
  • Google Apps
  • Wix
  • UnbounceNew
  • Tumblr
  • Weebly
  • MODX
  • Webs
  • Capsule CRM
  • Zendesk
  • Zoho CRM
  • Facebook
  • Twitter
  • Agile CRM
  • Salesforce
  • Sugar
  • Freshbooks
  • InfusionSoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.

Company Email

support@clickdesk.com

Contact No.

Company's Address

MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA

It may not always be enough to just compare Lifesize and ClickDesk against one another. While useful functionalities, pricing plans and user experience are all important and should be considered when making a final decision, you should also pay attention to the recognition and awards won by every app. In many cases a less known app may turn out to be an excellent choice that was distinguished with industry awards such as our Experts’ Choice Award which shows that in spite of limited market presence it’s a worthy contender to the software that dominate the market.

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