User.com
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- FAQ database
- Customer self-service
- Internal knowledge base
- Centralized and search-enabled repository
- Table of content
- File upload
- Customizable homepages
- Content/Contextual help
- WYSIWYG and source editors
- Drag-and-drop reordering
- Media embedding
- Customizable permalinks
- Prebuilt templates
- Multiple authors
- Shared authoring
- User roles and permissions
- Article versioning
- Reusable snippets library
- Behavioral analytics
- Global traffic analytics
- Reporting
- Video help callouts
- Integrations
Pricing Info
Pricing Info
KnowledgeOwl’s SMB and enterprise pricing is based on two things – the number of knowledge bases, and number of users involved. Here are the details:
Base Plan – $49/month
- 1 Knowledge Base
- 1 User
- Unlimited Readers
- All Features
Additional Knowledge Base – $30/month
Additional User – $20 user/month
Integrations
Integrations
KnowledgeOwl integrates with the following business systems and applications:
- Single Sign On
- Salesforce
- Active Directory
- Okta
- Google Apps
- Zendesk
- Help Scout
- Freshdesk
- Kayako
- Google Analytics
- MixPanel
- Hotjar
- SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Company Email
Contact No.
Company's Address
2552 W 133rd Circle
Broomfield, CO 80020
USA
KnowledgeOwl Comparisons
Popular KnowledgeOwl Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Proactive Chat
- Groups and Segments
- Default Replies
- Visitor Profiles
- Custom Attributes
- Real-Time Tracking
- Tags
- Customization
- API
- White Labels
- Assign Alerts
- Default Replies
- Email Marketing
- Custom Templates
- Cold Emails
- Real-Time Interaction
- Targeted Auto-Messages
- Triggers
- Auto-Management
- Dynamic Forms
- Drag-and-Drop Capacity
- Statistics & Analytics
- “What If” Scenarios
- Traffic analytics
- Sales reporting
- API
- Action Management
- Activity Monitoring
- Activity Tracking
- Auto-Responders
- Automatic Notifications
- Automatic Reminders
- Campaign Segmentation
- Chat
- Client Database
- Communication Management
- Contact Database
- Custom Fields
- Custom Forms
- Customer Segmentation
- Drag & Drop Interface
- Drip Email Marketing
- Email Distribution
- Email Templates
- Email Tracking
- Event Triggered Actions
- Feedback Management
- Instant Messaging
- Market Segmentation
- Monitoring
- Real Time Data
- Role-Based Permissions
- SMS Marketing
- Social Network Marketing
- Summary Reports
- Tags & Keywords
- Tracking Features
- Visitor Tracking
- eCommerce Integration
- CRM
- Dynamic Page content
- Knowledge base creation
Pricing Info
The price of the system is proportional to the number of unique users in the database. It is structured as follows:
- Less than 500 users, Basic Plan: $29, Premium Plan: $35
- 500-750 users: Basic Plan: $39, Premium Plan: $47
- 750-3000 users: Basic Plan: $59, Premium Plan: $71
- 3000-4000 users: Basic Plan: $69, Premium Plan: $83
- 4000-5000 users: Basic Plan: $89, Premium Plan: $107
- 5000-8000 users: Basic Plan: $105, Premium Plan: $126
- 8000-10250 users: Basic Plan: $119, Premium Plan: $143
- 10250-15000 users: Basic Plan: $139, Premium Plan: $167
Integrations
User.com integrates with the following systems and applications:
- Slack
- Shopify
- Magento
- WordPress
- Twilio
- Zapier
- PrestaShop
- Squarespace
- Salesforce
- Drupal
- Segment.io
- BigCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Live Chat and Marketing Automation platform businesses use to attract and engage customers in real time, and to provide an outstanding customer experience.
Company Email
Contact No.
Company's Address
Ul. Jasna 10 lok. 200
Warszawa, 00-013
Poland
User.com Comparisons
Popular User.com Alternatives
It may not always be sufficient to just compare KnowledgeOwl and User.com against one another. Although specific features, pricing and user reviews are all important and should be included when making a final decision, you should also take a look at the recognition and awards won by every product. Frequently a less known software may turn out to be a good choice that was a winner of many industry awards such as our Supreme Software Award which proves that despite lesser market popularity it’s a significant rival to the services that rule the market.
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